Brings everything it promises and more. Finally able to give an easy way for non-techies to get data-extractions from database!
Ease of use
Relatively easy to set up and once you get used to the system, really easy to use.
First class. Had some issues and got always personal and timely support!
Documentation in the web is easy to understand and covers all the bases. Perhaps a couple of more examples there would be ok but that's all.
Value for money
For this price this is a professional tool and absolute value for money!