Profile: MickB35

1

Disappointed :(


Posted on 02 September 2016
1
Functionality
Poor. Not too much to configure, mostly all about the (extra paid) STW "engine". Nothing special.
1
Ease of use
Not very useful, that's the problem.
1
Support
Didn't even try to contact support as no refunds are given (which could be my only solution here).
1
Value for money
Wasted money.
I used this to: I wanted to add some nice thumbnails to my Joomla website directory. Tried this extension... and that was a big mistake :(
Owner's reply: Thank you for your review.

The free account at shrinktheweb.com (we dont own it) from where the thumbnails are pulled provides many basic options for thumbnail previews. You only need to go for extra paid options there if you need additional features in thumbnails like custom size, resolution, inside pages etc...All that you need to use JV-ShrinkTheWeb, is create an account at shrinktheweb.com, get the api keys from your account and configure it in JV-ShrinkTheWeb settings, and add stwpreview tags using your editor in articles or anywhere in Joomla. The thumbnails start appearing after that automatically.

Additionally, our products come up with exceptional support which has been echoed time and again by our customers. Probably you have purchased the Personal Edition of the product which does not come with support and this is clearly outlined during purchase. I still wish you could have reached out to us via email or contact us button on our site if you had issues, to enable us to sort out your problems. We still encourage you to contact us at https://www.jv-extensions.com/niranjan-srinivasarao with your username at jv-extensions.com, and the issue that you face, to help you. If you are still not satisfied after our attempt to help you, we will be glad to refund your money.
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