It functioned as expected except I wanted the intro text to be HTML and it wasn't. I submitting a ticket and they custom edited it so it was
Ease of use
Very easy to use. Did what I wanted quickly after they made the code edit.
Support was excellent, they did custom coding straight away and explained what changes they made, so I understood.
Documentation is good, easy to access. It is clear and comprehensive. They provided the server requirements so I could check before buying
Value for money
Good value for money, I don't mind paying if they get what I want done.