I have been using this product for over 5 years for a competition registration system. It works great and has all the functionality I need!
Ease of use
Very easy to use, take time to learn all the functionality is important. It took little time to figure it out which is fine.
Support in the past was intermittent; however the past 6 months has been fantastic. This is an area they have improved!
Good documentation - not needed since the product is intuitive!