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LiveHelpNow Module

LiveHelpNow is a responsive, reliable, and extremely affordable Help Desk Software for your website. The live chat button module adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store. You wouldn't ignore customers in your store, so don't ignore the ones visiting your site every day!

Chat with customers using any computer or mobile device and monitor website visitors in real-time using our Top Rated Chat System. Invite visitors to chat automatically or proactively, help them with product selection, and increase sales! When you're unavailable the chat button plugin switches to an 'offline mode' that allows visitors to leave you messages.

This plugin is exclusively for the LiveHelpNow Chat System & also integrates seamlessly with:

• LiveHelpNow Ticket System
• LiveHelpNow Callback Request System

Ticket System
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Manage customer inquiries from start to finish; avoid the chaos and pitfalls of email.

LiveHelpNow Ticket System is an advanced inquiry management system that provides your website with its own helpdesk solution. Instead of sending you a string of emails your customers can submit their inquiries directly into the Ticket system using a customizable web form & then get instant confirmation that their request has been received. Automated status notifications keep customers in the loop and analytical reports gauge the effectiveness of your support team. The Ticket system allows your store to be open even when you're not there, giving you the ability to provide customer service 24/7/365.

Callback Request System
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A missed phone call can very easily be a lost sale!

You wouldn't leave your business telephone without an answering machine; now there's no reason to leave visitors to your website without a way to leave a message for you. Our 24/7 Callback Request system allows your customers to notify you when they need to speak with a live operator. Collect the person's contact information and the time at which they'd like you to call them on a customizable web form and assign callbacks to your staff; requests are then queued and for easy and straightforward management.

This FREE module requires a PAID LiveHelpNow Subscription

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2013-03-27
Reviews: 1
This Plugin is one of the finest made of its category that enables us easy chat options. The features that it offers are outstanding.
2013-03-26
Reviews: 1
Excellent extension for your business needs. Really saves time and is ultra helpful.
2013-03-26
Reviews: 1
Its really an amazing extension with all the guidelines needed to use the software,saves time and money..Must use by everyone who wants to save their time and money...!!
2013-03-26
Reviews: 1
LiveHelpNow is invaluable to our organization. In the past, we have tried other help desk software that had limited functionality. We've customized LiveHelpNow and we've created great features which are the core to the way we do things now.
2013-03-26
Reviews: 1
Awesome plugin...Much helpfull....Must use it once guys
2013-03-26
Reviews: 1
This website is bowl of extension. It gives all of the apps what we need. So I thankful to you.
2013-03-26
Reviews: 1
LiveHelpNow plugin is very useful plugin.Using this plugin we can chat with our website visitors easily and find their problems.This plugin is very friendly plugin.I really like to recommend this plugin with my some friends.
2013-03-26
Reviews: 1
I loved LiveHelpNow extension. It really helps me to stay in touch with my customers and clients for their instant help. I am using it on my smartphone and I am just feeling level up with my business. It provides really fast instant chat software.
2013-03-26
Reviews: 1
LiveHelpNow gives the business tools and options you need. As fully customizable live chat support software, it takes your business to the next level.LiveHelpNow is a responsive, reliable, and extremely affordable Help for every one.It was very interesting and easy to use.It gives me a way to chat with my customers every time.LiveHelpNow combines live chat and helpdesk software in a single product.So it was very useful.I highly recommend it to others.
2013-03-26
Reviews: 1
LIVEHELPNOW is very good extension for websites.it has live chat option.It allows interact directly with websites.easy to chat with customer using chat system..i will use this extension.. very nice extension.
2013-03-26
Reviews: 1
it is the best solution of its kind. its user freindly. all the time while in the office or at home i need it thousands of time.
2013-03-26
Reviews: 1
This new chat system allow the users to interact with each other and thus share their problems and find a common solution. Also if any1 had faced that problem earlier can give any suggestions for the improvement. Thus, its a great idea.!
2013-03-26
Reviews: 1
allowing you to interact directly with website visitors the same way you would in a traditional retail store. You wouldn't ignore customers in your store, so don't ignore the ones visiting your site every day!
2013-03-26
Reviews: 1
its very awasome i like it very much. Ticket System is an advanced inquiry management system that provides your website with its own helpdesk solution. Instead of sending you a string of emails your customers can submit their inquiries directly into the Ticket system
2013-03-26
Reviews: 1
this is an excellent software and this allows me to chat easily with the website.we can leave messages f they are off line
2010-02-09
Reviews: 1
LiveHelpNow is a live help support system that is very easy to use and helps me tackle all of my customer service issues. The great features are the Chat, Ticket System, Cell Phone Chat, Knowledge Base (FAQ), and Analytics. It gives me a way to chat with my customers when I am on the road and it lets me take messages when I am unavailable. In fact I know when someone is on my website, how they found my website and what they are looking for. Getting live help on my website is the best thing I have done. The ticket system helps me manage all the user complaints/issues. Highly Recommended