Chat, Live Support

Live Chat Software Done Right

Free forever plan. Up to 5 agents can be online at the same time.

Provide your customers with excellent customer service and collect feedback. Increase your revenue and customer satisfaction level, free of charge.

A live chat tool helps you sell more by answering the visitors’ questions, solving their issues and helping them to place an order. Know your customers better and improve your service by collecting contact details and feedback. Using Chatra makes it easy.

You can work from web dashboard or download apps for Windows & Mac. No need to stay by your computer all the time: mobile apps for Android and iOS are also available.

Not all live chats are the same. We offer a next generation tool. Here is what makes Chatra different:

— Keeps history forever. All past conversations are available both for you and your visitors, even if they went to a different page or closed the browser.
— Works everywhere. Visitors can chat with you from any browser or device, even if they use Nintendo 3DS or Windows Phone.
— Comfortable UI and friendly atmosphere. It looks and feels just like a regular messenger app with smooth animations and avatars.

Other Distinctive Features

— Triggered actions. Start a chat when certain criteria are met. Greet your visitors or offer help for those who might need it.
— Typing insights. See what your visitors type and be ready with an answer even before they send the message.
— Group chats. Invite several specialists to the same chat to solve complicated cases or make an impression on your customers.
— Cart saving. Offer help for customers stuck on the checkout and avoid possible cart abandonment.
— Offline messages. Even when you are offline or unavailable, your customers may still reach you via offline form.
— Free forever plan. Includes up to 5 agents online and everything you need for communication.

This module does not do a single thing that it claims to do. There is no chat, nothing.
Ease of use
Installing is simple, but then you have to go register on a website, and get code to place in the module.
I tried reaching them through chat on their website... it's not available! They did have the ability to leave email, but for a chat service?
There is no documentation.
I used this to: Nothing, I uninstalled it since they lied to me.
All this extension does is provide a connection to a service offered somewhere else. The extension does not one thing that is claimed in the description.

Easy but hosted extention

Posted on 14 November 2017
+ Easy install°
- Requests registration from admin
- Chat hosted as Chatra
Ease of use
- Requests registration from admin
I used this to: tested as solution for customer dialogue

Amazing aplication

Posted on 06 August 2016
You can integrate in your Joomla site a chat to receive messages from visitors.
Ease of use
Very useful and very easy to use.


Last updated:
Oct 27 2015
8 years ago
Date added:
Oct 18 2015
GPLv2 or later
Free download

This extension does NOT implement the Joomla! Update System


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