Introduction

Communication, Contacts & Feedback, Clients & Communities, Social Share, Social Media

With Feedback Factory users provide feedback for existing projects or share ideas for new ones, allowing easy user polls, enabling commenting and voting functionalities, and of course, for free and with no strings attached.

  • Favourite
  • Report

Key Features

  • Various feedback lists (top feedbacks, most commented, accepted, completed, all)
  • Commenting system
  • Voting system
  • Custom statuses for feedbacks (accepted, completed, declined, etc.)
  • Guest readability and posting for feedbacks and comments (no registration needed)
  • Search bar
  • ReCaptcha for comments
  • Community Builder avatars

Standards

  • Multi-language support, UTF-8 support, comes default with English INI language files
  • SEO/SEF friendly
  • Default integration with Joomla! user profile, allowing a single login for Joomla! and component
  • Easy transition to RTL
  • Simple installation, configuration and updating process

Categories

  • Unlimited categories
  • Categories navigation module

Main Settings

  • Set number of feedbacks and comments per page
  • Allow guests to read and write feedbacks
  • Allow guests to write comments
  • Allow multiple votes per user
  • Set the number of votes needed for feedbacks to be shown on Top Feedbacks page
  • Set the number of comments needed for feedbacks to be shown on Most Commented page
  • Enable and set up ReCaptcha
  • Enable and set up Community Builder

Modules & Plugins

  • Categories navigation module
  • Feedback statuses module

3rd Party Integrations

  • Community Builder integration including a Feedbacks Tab display plugin
  • ReCaptcha

Backend Management

  • Actions: create new feedbacks and edit existing ones
  • Overview comments
  • Status management
  • Dashboard containing several statistics and information

Requirements

  • Joomla! 4.x, 3.x
  • MySQL (min. 5.1 + )
  • cURL, GD2 libraries enabled

FURTHER DETAILED INFORMATION IS AVAILABLE ON THE PRODUCT HOMEPAGE!

100
Functionality

This Extension manages very well the feedback on my new website: feedbacks, comments and rates.

100
Ease of use

Yes, this is easy!

100
Support

Great! I have recommended some improvements (related to multilingual management) and in 30 minutes the company released a new version!

100
Documentation

I did not need documentation (everything is very intuitive)

I used this to: I use this extension for acquiring suggestion of new eCommerce integration in my website www.bindcommerce.com
33

Buggy


Posted on 04 August 2015
60
Functionality

It does what it says it should do, I think. There are quirks to work around to get it to behave.

30
Ease of use

No, sorry. The bugs and quirks make it very fiddly to behave.

15
Support

You can't ask anything without paying - fair enough. You can't even see previoius Q&As without paying. Not OK:

25
Documentation

Basic, haven't found a fault with it. But there is only the basic settings not detailing workarounds.

I used this to: Submitting and prioritizing meeting agenda
Owner's reply: Attention: Regarding the support I think you are mistaken here the forum boards! To our FREE products the forum access to their correspondent topics has no limitation! If you wanted to access a commercial extension from our product range, then yes, of course there is no access, since there is a difference between free and commercial products. In this case (of a free for download product) the forum access has no limitation and also the product support is free of any charge!

Also I think you are mistaken the purpose of a Documentation, which serves as an Admin and User Guide. A documentation cannot present you any tweaks, since those are up to each webmaster and programmer who wants to extend further the extension depending on his own particular needs.

I'll suggest for you to try out the latest major version (in this case 3.x) which is now available for download, since not only that all signaled issues are fixed (as soon as they are reported and confirmed), but also it presents a new major extension overhaul.

After testing the latest version, if you have later the time, we will appreciate if you revise your rating, based on the existing extension features, not of any personal customization requests. Thank you!

Full of Bugs


Posted on 14 May 2015
I used this to: I tried using this on an intranet site for departmental feedback and suggestions but its too buggy. With the amount of bugs it comes across as an alpha product and I'm glad it was free but a bit upset I lost 2 hours trying to fix their bugs.
Owner's reply: If any issues with it, you don't have to fix them on your own, just post on our forum and our team will verify asap. If the issue is confirmed, then we are issuing immediately a new build which will address to any reports. Most of the time issues are caused by external factors, which are revealed only on certain configurations and environments, but we are offering full support in order to provide a professional solution, even if it's a free product.

I'll suggest for you to try out the latest major version (in this case 3.x) which is now available for download, since not only that all signaled issues are fixed (as soon as they are reported and confirmed), but also it presents a new major extension overhaul. Also, please do not forget to check the extension Documentation, where all available feature and settings are described in details.

After testing the latest version, if you have later the time, we will appreciate if you revise your rating. Thank you!

Problems with 2.5.7


Posted on 02 November 2012

This component is not working on Joomla 2.5.7

It saves the things well to the database but it doesn't show any suggestion. It always says:



There

are no suggestions yet! Be the first to write one!

You can add a feedback Here or search in feedbacks list



I tried it on some new installs with defaults and custom themes without other plugins and it always have the same bugs so it isn't a plugin incompatibility

Owner's reply: Please use the latest Joomla 2.5.x version!

We can only ensure correct functioning with the latest available version!

This extension seems really cool seeking the demo. But also if install well, it does not work at all.

The vote function does not work (and i tried different templates, unpublish some plugins/modules) and also the search don't.

This probably comes from a conflict of these extension with joomla or other thing.

There's no documentation and no support...

Owner's reply: Of course we are offering support for all our extensions, even for the free ones like this. This one has paid support. As you noticed on our site there is a small fee of 10€ for a support subscription.

Especially in such cases, where it's not even a component issue and your issue was generated by a third party plugin, it's a pity that you considered to review us so negative without even really trying to get support from us.

As you see there are a lot of customers that had absolutely no issue with our component.

Very useful tool


Posted on 29 September 2011

easy to install, very useful to have on your site. It has intuitive user interface and admin backend.



thanks for this freebe

superb!


Posted on 17 April 2011

Great applet to install on your site!

Took me about 5 secs to install. Easy customising. Not that I needed it but : Great forum support!



Looking forward on hearing more of you guys!

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Feedback Factory

Version:
3.0.8
Developer:
thePHPfactory
Last updated:
Dec 06 2018
Date added:
Nov 18 2014
License:
GPLv2 or later
Type:
Free download
Includes:
c
Compatibility:
Download

Uses Joomla! Update System

Score:


Write a review