Subiz integrates an on-site chat widget docked at the bottom of the website, offers an excellent communication channel where sales and support team can respond directly to website visitors, touch their heart, turn them into loyal customers and boost sales.
Subiz gathers many powerful features into a live chat solution and works well with IM chat app so you can understand customers and provide professional live help at anytime, on any device.
Support visitors on-the-go: monitor visitor anytime anywhere from any device using IM chat app.
Understand visitors: Dashboard provides various information about your shop visitors such as who they are, what they are looking for, where they come from.
Enhance customer service: immediately and directly respond to visitors’ enquiry, make them happy, and boost sales.
Customizable widget: Chat widget are fully customizable to match with website theme.
Proactive chat: use smart Triggers to proactively approach to every single visitor with an automatic greeting.
Canned response: set common answers as shortcut key for fast response
Tags: assign tags for each conversation to classify chat into various issues
File sharing: exchange files such as documents, photos directly from Dashboard and Widget
Advanced analytics: report on operator performances by using integrated Google Analytics.
Don’t leave visitor surfing your store passively. Install Subiz extension now and sign up here for free: https://dashboard.subiz.com/register.html
For more information, chat with us on our website: http://subiz.com/