Signed-in customers can create private support tickets, choose a priority, and follow conversations with your support team. Administrators manage requests through a clean inbox with subject search, status filters, and conversation history.

Features include:

Private tickets linked to Joomla user accounts

Customer and support replies

Open, Waiting, and Closed statuses

Low, Normal, and High priorities

Separate staff viewing and editing permissions

Responsive customer and administrator layouts

ClearDesk Lite uses your existing Joomla accounts and requires no external service. This version handles conversations within Joomla; email notifications and file attachments are not included.

Developed by dreamview. Support: [email protected].