Introduction

Chat, Phone & SMS, Live Support, Chat - hosted, Live Support - hosted

Connect with your website visitors for free with the 3CX Live Chat plugin. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.


Integrate with 3CX for a multichannel communications suite including voice and video (requires 3CX V16). Get 3CX for free ( https://www.3cx.com/phone-system/download-phone-system/ ) for one year for unlimited users hosted by 3CX, in your own cloud account or on-premise on Windows or Linux.
- Easy and convenient for visitors
- Build rapport with potential customers via live chat
- Increase sales
- Reduce customer support line costs by using live chat
- Learn to understand the pain points of your customers

FEATURES

  • No hidden costs, it’s free
  • Unlimited agents
  • Live chat with your website visitors
  • Transfer chats to other agents
  • Set up departments
  • Easy to use interface for both the admin and the visitor
  • Fully customizable chat box
  • Create a custom offline message form
  • Storage of offline messages
  • Apply animations to the chat window
  • Access historical live chat records
  • Use of 3CX Live Chat Servers for sending and receiving chats at lightning fast speeds
  • 3CX integration for access to advanced features like video and audio chats as well as other enterprise level features
  • Compatible with translation plugins
  • Add surveys or polls to your chat box
  • Anonymity for your visitors
  • Automatic pop-up of chat box
  • Ability to only show the chat box to registered users
  • Compatible with all caching plugins (live chat window loaded via Ajax)
  • Desktop Notifications when a new live chat comes in
  • View missed live chats
  • Comprehensive list of live chat options
  • Enable/Disable the sound when a new live chat message is received
  • Ban visitors from chatting to you based on IP Address
  • Select whether Name and Email is required when users initiate a chat
  • Quick Responses (insert a predefined response to your live chat box)
  • Data triggers (time trigger, scroll trigger, page trigger, on page leave trigger)
  • Enterprise level chat reports
  • Elevate chat to Video or Audio call.
  • Apps for iOS & Android, desktop and web.
  • Customer satisfaction ratings for each chat session
  • Add your company logo to the live chat window
  • Add your photo to the live chat window
  • Include/exclude the live chat from appearing on certain pages
  • Choose when to accept chats

Get 3CX Live Chat for free! https://www.3cx.com/phone-system/download-phone-system/

3CX Live Chat

Version:
1.0.0
Developer:
3CX Integrations
Last updated:
May 18 2021
4 months ago
Date added:
May 12 2021
License:
GPLv2 or later
Type:
Paid download
Includes:
m
Compatibility:
J3
Download

Uses Joomla! Update System