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Introduction

Help Desk

This plugin adds Jitbit Help Desk widget to every public page of your Joomla site.

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To use this plugin you need to have a Jitbit Help Desk account. You can register for a free trial here: http://www.jitbit.com/hosted-helpdesk/trial/ It takes 30 seconds and does not require a credit card.

After the registration, you will get your own Help Desk URL (https://%yourcompanyname%.jitbit.com/helpdesk), you will need it to make this plugin work.

Jitbit Help Desk for Joomla loads an external javascript file from Jitbit's servers. It will execute in your visitors browsers, but don't worry, the only purpose of the plugin is to create a Help Desk widget.

Also please note that all communication between your Joomla site and Jitbit servers is secured with SSL.

== Installation ==

  1. Install the plugin using Extensions Manager
  2. Click on "Jitbit HelpDesk" plugin in Plugin Manager and enter your helpdesk URL like https://support.jitbit.com/helpdesk. Do not forget to include /helpdesk on the end.
  3. Enable the plugin.

That's it. Now you should see the Help Desk widget on the left side of every public page of your web-site.

Jitbit Helpdesk Ticketing System

Version:
1.0
Developer:
Max Al Farakh
Last updated:
Jan 25 2016
Date added:
Nov 19 2014
License:
GPLv2 or later
Type:
Paid download
Uses updater:
Includes:
Compatibility:
Download Demo Support Documentation
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