OneDesk
Introduction
OneDesk (https://www.onedesk.com/) provides your business with customer-facing apps that you can put on your website to start interacting with your customers and website visitors. This process is now made even simpler with the creation of this plugin. Simply follow the installation steps and provide your customers with quick access to the OneDesk widget that houses the following features:
1 – The Live Chat tab application allows you to chat with your customers in real time. These chats can then be captured as tickets.
2 – The Portal tab provides an interface for your customers to track their tickets with you. Once here, they can update themselves on the status, as well as engage with the agents responsible for their ticket.
3 – The Forms tab provides a form for your customer to submit new tickets.
4– The Knowledgebase tab provides customers a means to help themselves and access your published articles.
Through this plugin, access to your OneDesk customer apps can now be incorporated into your website in just a couple of clicks!
For more information about these applications, please visit https://www.onedesk.com/videos-using-onedesk/customer-apps/
OneDesk
- Version:
- 1.0.0
- Developer:
- OneDesk Inc.
- Last updated:
-
May 16 2024
6 months ago - Date added:
- Apr 12 2021
- License:
- GPLv2 or later
- Type:
- Paid download
- Includes:
- m
- Compatibility:
- J3
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