JoomTickets is a lightweight Joomla tickets support component that allows your customers to submit their issues and queries about your website, products or services. It is Simple, Responsive and Powerful customer support interface. Our ticket system allows you to collect inquires, questions and provide support to your website users, and provides you a platform to manage the tickets from admin pan...

DleJTicket — a support ticket system for Joomla, built native for Joomla 4, 5, and 6. DleJTicket gives your site a full ticket desk without leaving Joomla: users submit and reply to tickets from the frontend, staff manage them from a normal Joomla admin list, and every reply and notification runs through Joomla's own systems — its Mail Templates, its permissions, its scheduled tasks — rather than...

Unified Factory Widget is Joomla Module to provide functionality of Unified Factory Service as part of you web page. With Widget and Unified Factory Service you can use chat, voice and mail communication channel with your customers. To use the widget you need account in Unified Factory Service which has free version....

High-quality and timely assistance to clients gives a significant increase in your sales, trust in the site and the company as a whole. Allows you to more accurately analyze the consumer desires of your customers and visitors, shaping your tasks and future goals for the progressive development of your company. The AM Support Tracker component is able to solve several tasks for your site at the...

A simple, powerful helpdesk component for Joomla!. Now with Joomla! 5 support! Users can be given permissions to create support tickets in one or more support categories. Only the person who filed the ticket called the owner and specifically authorised users called the support staff (or “managers”) can reply to them. This is unlike a forum where anyone can reply. Support tickets can be private o...

JC Helpdesk is an advanced tickets management system for Joomla! JC Helpdesk allows you to manage tickets within your business and projects. The system also allows you to take in charge all your client's questions and needs in help. JC Helpdesk is built in order to offer you a variety of features to quickly navigate, handle and have a global and clear overview of all your tickets. JC Helpdesk a...

OneDesk (https://www.onedesk.com/) provides your business with customer-facing apps that you can put on your website to start interacting with your customers and website visitors. This process is now made even simpler with the creation of this plugin. Simply follow the installation steps and provide your customers with quick access to the OneDesk widget that houses the following features: 1 – Th...