Chatra live chat + Cart Saver.
Boost conversions, solve issues, in real time. Free forever plan. Up to 5 agents can be online at the same time.
Live chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your service: identify problems, collect contact info and understand your customers better. It’s really easy with Chatra.
Work from a web dashboard or desktop apps for Windows & Mac. Even on the go we’ve got you covered with Android & iOS apps.
Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.
Live typing insights. See what customers type before they hit "send". Save time on preparing an answer.
Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
Visitor information. Know your customers — what page they are on, where are they from and what device and system they use to access your store.
Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.
Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.
Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
Correct typos. Correct answers after sending the message.
Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.
Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.
Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.
Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered!
Free forever plan. Up to 5 agents can be online at the same time.
For all features check: https://chatra.io