Introduction

Communication, Chat, Help Desk, Live Support

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics.


What is Zoho SalesIQ?

Zoho SalesIQ is a customer engagement and live chat platform that helps businesses communicate with their website visitors and customers in real time. It comes equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more.

SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of all sizes and can help businesses tailor their marketing efforts and sales strategies to better target and convert potential customers.

It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, Borner Corp., to serve their customers at every stage of the customer lifecycle.

SalesIQ is live chat software starting at $0 that scales with your business without burning a hole in your pocket.

Benefits of Zoho SalesIQ

Real-time visitor tracking: Get detailed visitor tracking data, including page views, location, and referral sources, to help your business better understand your visitors and personalize the buyer journey.

Nudge leads with the right message: Trigger conversations based on a wide range of parameters such as pages visited, country, or even a certain activity on the website like a payment failure.

Multiple communication modes: Choose the best communication mode, like audio call or screen share, to assist customers in the best possible way.

Single portal for multiple channels: Engage with customers spread across multiple channels—be it FB Messenger, WhatsApp, or even Instagram—through a single dashboard.

Auto-pilot customer support: Build codeless bots with near-human capabilities that can easily help you scale up your customer support.

Multiple language support: SalesIQ is available in 28+ languages, making it easier for businesses to communicate with a global audience.

Plug-and-play integration with 30+ apps: SalesIQ can be seamlessly integrated with other Zoho tools, such as Zoho CRM and Zoho Desk, Clearbit, Google Analytics allowing businesses to easily access and analyze customer data from a single platform.

Hear from our customers

SalesIQ has helped us optimize our support coverage, broaden our agents' capabilities, and increase our overall support efficiency by over 40% while saving us operating costs. For startups and SMBs, I'd highly recommend SalesIQ as it addresses all the needs for scaling and growth, yet you're paying a competitive price."
-- Sudhir JoshiHead, Partner & Customer Success, LambdaTest

On average, Zoho SalesIQ has increased our ability to handle visitor queries by 36% per day. SalesIQ has also improved our sales numbers. Customers have been more likely to reach out to us, especially because the chat works well on mobile phones and computers."
-- Luke Genoyer, Sales & Marketing Manager, Global Call Forwarding

This is official Zoho SalesIQ plugin for Joomla.

Download Zoho SalesIQ plugin now and sign up here for a free account here: https://salesiq.zoho.com/register.sas?source=Joomla.salesiqdescription

Unravel more about SalesIQ by referring to our insightful help docs: https://www.zoho.com/salesiq/help

Explore more about the developer aspects of SalesIQ here: https://www.zoho.com/salesiq/help/developer-guides.html

Looking out for assistance from a pro? Drop us a mail at support@zohosalesiq.com

Excelente Plugin



Posted on 24 March 2015
Functionality
Su funcionamiento es completo en la versión gratuita, y además con la versión paga pudimos integrarlo a Zoho CRM. ¡Excelente!
Ease of use
Muy sencillo de utilizar, ahora bien en la instalación hay que hacer ciertos cambios que requieren conocimientos técnicos. Debe mejorar aqui
Support
Nos atendieron por chat y por emial. No tienen soporte en español
Documentation
Bien
I used this to: Chat con mis clientes, verificar como utilizan nuestros sitios web y como atenderlos desde nuestro Zoho CRM.

Zoho SalesIQ

Version:
1.0.4
Developer:
Zoho SalesIQ
Last updated:
Dec 04 2023
6 months ago
Date added:
Nov 19 2014
License:
GPLv2 or later
Type:
Free download
Includes:
p
Compatibility:
J3 J4 J5
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Uses Joomla! Update System

Score:


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