Stop losing your hesitant customers! Chat with your website visitors, monitor site traffic in real-time, provide the best customer support and increase your sales.

onWebChat live chat free extension for Joomla provides an easy way to integrate your Joomla website with our innovative live chat - support system.

We offer a 100% Free plan available permanently. Plus, we are giving you a 1-month free trial of our Premium plan with simply signing up!

Don’t twice and start now! It takes less than a minute, to get started, just activate the extension and sign up for our live chat service: https://www.onwebchat.com

onWebChat Features

• Fully customizable chat widget (colors, size, position, texts)

• Real-time visitor monitoring - keep track of your visitors

• Live Chat Triggers - automatically initiate chat with visitors

• Departments - forward new chats to the right operator

• Typing insights - see what your visitors are typing in real time

• Chat rating - allow your visitors to rate your chats

• Chat Operators can start a chat with any visitor

• Transfer chats between operators

• Chat / operators statistics and metrics

• Geolocation data of visitors

• Block/unblock visitors

• Live Chat shortcuts (canned responses)

• Set chat widget animations

• Draggable live chat widget

• Chat widget Attention Grabbers (images)

• Send chat emoticons

• Full chat transcript history

• Multiple operators

• Show / hide live chat widget on selected pages

• Install live chat widget on multiple websites

• Language customization

• Sound / Desktop notifications for new chats

• Sound notification for new visitors

• Offline form, when you are not online

• Pre-Chat form

• Hide/show chat widget on mobiles

• Easy file sharing with your visitors

• Chat Javascript api

• Android app available - chat with your visitors on the go

• SSL/data security for all chat communication

• Free live chat plan available permanently

• Fast and helpful support

onWebChat chat improves your customer satisfaction and allows them to:

• Talk with you directly with no cost

• Send you a message (email) when you are offline

• No need to open external application - live chat is available within your webpages

• Send/get files easily using chat widget

Your customers will love it!

Installation

1. Create an account on onWebChat live chat service.
2. Login to the chat Operator Console, go to "Settings" page and copy the "Chat Id".
3. Install the onWebChat live chat extension on your website.
4. Paste the "Chat Id" in the field and click "Save".

For Joomla 4, please download the Joomla 4 extension from the following page: https://www.onwebchat.com/joomla-live-chat-plugin.php

Chat widget is already on your website!

FAQ

• Do I need to pay for using onWebChat?
  No payment is required to sign up. When you sign up, you get for free the Premium plan for 1 month. However, after the 1-month trial period, if you don't want to process a payment, the system will automatically downgrade your live chat account to the Free plan.
  Please visit our pricing page for more info.

• Do I have to install any extra software?
  No, you only need to install this extension and sign up for onWebChat live chat service.

• How can I change the appearance of the live support widget on my website?
  You can change/modify all your chat widget settings from your onWebChat Operator Console.

• Can I translate any text on the chat widget?
  Yes, all texts are translatable and you can set your own language and texts according to your preferences.

• Can I initiate a chat before the visitor does?
  Yes, simply click on a visitor from the visitors' list.

• Can I hide chat’s widget when I am offline?
  Yes, in order to do that, you just need to unmark "use offline form" located on your Operator Console. The chat widget will be hidden when all operators are offline or have select "invisible" status. If you select to use offline form, the offline form will be shown.

• Is there a white-label option?
  Yes, on the Premium Plan you can hide onWebChat logo from your chat window.

• How safe is our data?
  We take data security very seriously. All communication between you and your web visitors are encrypted on an SSL (Secure Socket Layer). This ensures that all live chat messages remain private and integral.

• In which languages is onWebChat available?
  At the moment onWebChat Operator Console is available in the following languages: English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek and Turkish. Of course we will add more!

Do you need any assistance? Feel free to chat with us on www.onwebchat.com

If you enjoy using our live chat extension and would like to let us know how useful it is for your website, remember you can rate us whenever you wish to! this helps us to improve our service.