Live Chat software for your website. Install onWebChat live chat extension in less than a minute, chat with your visitors and provide amazing customer support!
Stop losing your hesitant customers! Chat with your website visitors, monitor site traffic in real-time, provide better customer support and increase your sales.
onWebChat live chat free extension for Joomla provides an easy way to integrate your Joomla website with our innovative live chat - live support system.
We offer 100% free plan available forever. Plus, you get 1-month live chat trial of Premium plan with registration!
Start now! It takes less than a minute, just activate the extension and sign up for our live chat service: https://www.onwebchat.com
Fully customizable chat widget (colors, size, position, texts)
Real time visitor monitoring - keep track of your visitors
Android app available - chat with your visitors on the go
Typing insights - see what your visitors are typing in real time
Triggers - automatically initiate chat with visitors
Operators can start chatting with any visitor
Transfer chats between operators
Chat / operator statistics
Geolocation data of visitors
Text shortcuts (canned responses)
Apply animations to the live chat widget
Send chat emoticons
Full chat transcript history
Install live chat on multiple websites
Live chat widget language customization
Sound / desktop notifications for new chats
Sound notification for new visitors
Offline form, when no operators are online
Hide/show live chat widget on mobiles
Easy file sharing with your visitors
SSL/data security for all live chat communication
Free live chat plan available forever
Fast and helpful support
onWebChat live chat improves customer satisfaction and allows them to:
Talk to you directly with no cost
Send you a message when you are offline
No need to open external application - chat inside your web pages
Send/get files very easy using live chat widget
Your customers will love it!
- Create an account on onWebChat live chat service.
- Login to the operator console, go to "Settings" page and copy the "Chat Id" key.
- Install the onWebChat live chat extension.
- Paste the "Chat Id" to the field and click "Save".
Check your website, you should see the live chat widget. Now you can provide live support to your visitors!
Do I have to pay for onWebChat?
No payment is required to sign up. When you sign up, you get for free Premium plan for 1 month. After 1 month if you don't pay for the Premium plan, you will downgrade to the Free plan.
Please visit our pricing page for more info.
Do I have to install any extra software?
No, you have to install this extension and just sign up on onWebChat live chat service.
How can I change the appearance of the live support widget on my page?
You can change all your chat widget settings from your onWebChat Admin Page.
Is it possible to translate any text on the chat widget?
Yes, all texts are translatable and you can set your own language and texts you like.
Can I initiate a chat before the visitor does?
Yes, simply click on a visitor from the visitors list.
Can I hide chat’s widget when I am offline?
Yes, just deselect "use offline form" at your operator console. The chat widget will be hidden when all operators are offline or have select "invisible" status. If you select to use offline form, the offline form will be shown.
Is there a white-label option?
Yes, on Premium plan you can select "white-label" option with a small extra cost. Our logo will be removed from your live chat widget on your website!
How safe is our data?
We take data security very seriously. All communication between you and your web visitors is over SSL (Secure Socket Layer). This ensures that all live chat data remain private and integral.
Do you need any assistance? Feel free to chat with us on www.onwebchat.com
If you like this live chat extension please write a review to help us improve.