Communication, Contacts & Feedback, Chat, Chat - hosted, Live Support - hosted

The Live Chat extension installs live chat with real-time visitor monitoring to your Joomla website in just a few minutes. Allow your visitors to chat with you live if they have any questions or need support!

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Use our free standard package forever or upgrade to Premium services when you're ready for more! Live Chat Features:

Installs Instantly: You can use the out-of-the-box Formilla Live Chat web interface to begin live chat immediately. The live chat button will appear on your Joomla website upon installation/activation of this extension.

Real-time Visitor Monitoring: Formilla Live Chat real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them. View each visitor's page URL, referring site, new user vs. returning, and more. Formilla Live Chat visitor monitoring comes with any of our Premium account packages.

Chat via iPhone/iPad and Android Devices: Chat via your mobile device by using our iPhone/iPad or Android apps! Install our app and simply login to your Formilla account to stay in touch with customers from anywhere! Formilla Live Chat mobile apps come with any of our Premium account packages.

Language Support (International): Our Language support option allows you to customize the text of the live chat buttons, chat forms, and offline email forms. Our Premium packages allow you to customize your live chat widget in any language, including Spanish, French, Indonesian, Portuguese, Russian, Hindi, Polish, Japanese, Korean, Italian, and much more!

Pro-active Chat: Enable pro-active chat to trigger live chat automatically with a visitor after a defined number of seconds.

Attention Grabbers: Live Chat offers the Use of an Attention Grabber to get the attention of your visitors! Upload a custom image with your picture or any other message you'd like to communicate. Get creative and use it for marketing promotions too!

Custom Banners, Colors, and Themes: Live Chat software Premium packages allow you to customize your chat widgets to match your site's look and feel. Change the color of the chat button/widget, chat message and font color, backgrounds, etc. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat!

Desktop Notifications: Make sure you don't miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat. This feature currently works with Chrome, Firefox, and Safari.

User/Agent is Typing a Message...: Now you don't need to wonder if the person you're chatting with is even on the other end! Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes conversations more enjoyable.

Offline Email Form: Live Chat software automatically displays as an 'Email us' button on your site when you're offline. You can manage offline messages through the Customer Inbox or on the go by using your preferred email client. The Customer Inbox comes with your live chat software account as a Help Desk solution for managing customer email, customer feedback, prioritization, and ticket management.

Help Desk: The Customer Inbox help desk allows you to search your live chat history or offline emails by customer email address, priority, status (new, read, pending, complete), flagged vs. unflagged, and also assign an item to another user of your Live Chat account.

Chat History: Access your live chat history and offline emails as well via the Live Chat Customer Inbox help desk solution.

Export Email Data: Live Chat software allows you to export your customers' email addresses from the Customer Inbox help desk to construct email marketing campaigns via your preferred tool.

Get started immediately with our free live chat package that comes with 15 days of premium services as well.

I like it

Posted on 06 May 2018

The software tells you when customers arrive on your site with a "ding". Would love to be able to change this sound if possible?

Ease of use

Easy to install, does what most chat software does. Enjoy watching what's going on with people on my site


not needed



Value for money

affordable using premium for the year

I used this to: the mobile app notifications

my remarks

Posted on 19 May 2017


Ease of use

very user friendly


take long to reply


very easy to understand

Value for money

pays off

Super chat plugin

Posted on 28 November 2016

de functionaliteiten zijn perfect!

Ease of use

Gemakkelijk en duidelijke dashboard


Ze reageren heel snel en helpen je meteen!


Documentatie is helder en begrijpelijk

Value for money

Het bedrag is aan de hoge kant, maar het is het wel waard!

I used this to: My webshop with solar panels

Fantastic App

Posted on 07 January 2016

Formilla is excellent. I can see when anyone is on our site and engage with them to increase business.

Ease of use

Very simple to use and setup.


Fast response to support questions...although I never needed any help.


Very clear.

Value for money

Excellent value. Used on a very limited basis it pays for itself.

I used this to: Engaging with customers on our website at

Formilla Chat Module

Posted on 12 September 2015

Works well, easy to set up and customise

Ease of use



very good with Youtube video instructions

Value for money


I used this to: A non-profit family history website

Great Kit

Posted on 25 July 2015

works as it says on the tin

Ease of use

very easy to use and setup increased income as soon as installed


support is top notch


easy to install and setup

Value for money

more than pays for itself

I used this to: I use this for customer interaction on our site and cant say a bad word. Support is 10/10 app is 10/10 would recommend to anyone first time and already have
Formilla Edge

Formilla Edge

Paid download | Popups & iFrames |
0 reviews
Formilla Edge gives you the power to create lightbox modals, website bars, and corner widgets on your Joomla website. We offer FREE and Premium packages. Brought to you by the same team that built the popular Formilla Live Chat module. Formilla Edge Features: Installs Instantly: Get started in just a few minutes. Sign up for a Formilla account and activate this plugin to start creating widgets right away. Email Collection Widgets: Continually grow your email list with our beautiful email collection widgets and popups. Facebook and Twitter Social Media Widgets: Increase your Facebook Likes and Twitter Followers using our social media widgets. Custom Messaging Widgets: Create custom messaging widgets to announce a limited time offer or sale, offer a coupon code, direct users to your latest blog, communicate breaking news or a maintenance outage, or market virtually anything to your visitors! (This is currently a Premium package option) Lightbox Popup (Modal) Widgets: Use lightbox popups with any of our widget types to collect email subscribers, grow your social following, or market anything using our custom messaging widgets. They also look great on mobile devices! Top or Bottom Website Bars: Top or bottom website bars are a great alternative to lightbox modals and allow you to display a message across the top or bottom of your website. Use them to collect emails, social followers, or create custom messaging bars to communicate anything to your visitors. Sliding Corner Widgets: The sliding corner widget is a more subtle widget which quietly slides in to display in the bottom-left or bottom-right corner of your website. This widget display type is available with any of our email collection, social, or custom messaging widgets. Timing and Scroll-based Triggers: Display a widget after a defined number of seconds (e.g. after 15 seconds), or to automatically popup if the visitor scrolls on your website. Also control how often to display the widget to a visitor by selecting Always, One Time, Daily, Monthly, etc. Exit Detection Functionality: Increase your email subscribers by up to 200% by enabling Exit Detection functionality to collect email subscribers before visitors leave your website. Formilla Edge will automatically detect when the visitor moves their mouse outside of the browser display area and quickly displays your lightbox modal to get their attention before they’re gone! (This is currently a Premium package option) Mobile Ready Widgets: The Formilla Edge widgets are mobile ready to adapt to smartphones of any size, making it easy for your website visitors to subscribe to your email newsletter and interact with your website bars and custom messaging widgets. Custom Colors and Language Support (International): Modify the colors and text of your email, social, and custom messaging widgets. Customize any of the text in the language of your choice, including Spanish, French, German, Dutch, Portuguese, Chinese, Italian, and more! Real-time Visitor Monitoring: View the most active visitors on your site and see how they interact with your widgets in real-time. The Live Feed will display new subscriber emails, notifications when your Facebook "Like" or Twitter "Follow" buttons are clicked, and each time your custom widgets are clicked. You'll also get access to view each visitor's page URL, the referring website, the user’s country/location, whether they’re new or returning, and more (This is currently a Premium Package option). Advanced Page and Device Targeting Rules: Show or hide any of your widgets with flexible rules based on whether your visitors are originating from organic Google traffic, social networking sites such as Facebook or Twitter, or virtually anywhere else. Also target users based on which website or webpage they’re viewing, or even whether they’re using a mobile/tablet or desktop device (This is currently a Premium package option). Advanced Customization Control: Formilla Edge widgets can be customized using our Advanced CSS option. Using HTML and CSS, add an image such as your logo, and control the location down to the pixel as you get access to the CSS to make it look perfect! Export Email Data: Export all email submissions in CSV format to easily import the data into any system supporting CSV format. Integrate with hundreds of apps using Zapier: Automatically post email subscribers directly to your favorite apps using Zapier. Hundreds of apps are supported, including email marketing tools, CRMs, ticket systems, and a lot more (e.g. Mailchimp, Constant Contact, Pipedrive, Infusionsoft, Zendesk, etc.). (This is currently a Premium Package option) Click Conversion Reporting: Monitor the success of your email, social, and custom widget campaigns by viewing the number of times a widget is displayed, clicked, or converts to an email subscriber over the course of a given time period. Filter by "All Email widgets", "All Facebook widgets", "All Twitter widgets" or simply a single widget.

Formilla Live Chat

Last updated:
Mar 27 2018
Date added:
Nov 18 2014
GPLv2 or later
Paid download

Uses Joomla! Update System

Demo Support Documentation
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