WhatsApp Multi Agent

Introduction

WhatsApp Multi Agent is a lightweight, easy to use WhatsApp floating chat widget that is enable you to display list of support agents in your website so your web visitor can start a conversation with them through WhatsApp app or WhatsApp web

Features :
- Multi-agent support, add multiple phone number and customer service agent
- Email Form Fallback. Getting message from your customers even during your support agent’s offline hours. A mail contact form will be displayed when all agents are offline
- Online Scheduler. Manage all of your customer service working shifts by setting their working hour / date / day repetation.
- No boring greeting message. Set a personal greeting message to your visitor, based on defined date and time and also what page their visit.
- Responsive design and compatible with all mobile devices
- Personalize the widget by changing the color theme, header image, animation type etc.

Please note that this extension is not an indipendent application that is enable you to chat directly from the website (WhatsApp doesn't provide such API for that), but it will redirect your user to another tab to open WhatsApp web or WhatsApp mobile app. Please try the demo site before buying.

Write a review

Exactly what I was looking for

Richard Kleiber (3).
Posted on 07 March 2024

Functionality

What I would expect and some more. I was looking for a Whatsapp contact module and didn't even think of offline contact form. But it's there

Ease of use

Straight forward even though you can configure almost every detail. If you want to.

Support

I didn't encounter any problems so it so can't really say how good the support would be if I needed it.

Documentation

Good enough. Pretty self explanatory so I didn't need to study documentation.

Value for money

I've spent more money for less. The price is absolutely justified.

I used this to: Giving my visitors a quick and easy way to get in touch. Hassle free and easy to use.

Great Solution for Whatsapp Extension!

Yofie Setiawan (1).
Posted on 24 March 2021

Functionality

Works like a charm with many customization possibilities. I don't have many issue in installing this extension.

Ease of use

Easy to install with clear documentation. Just put your module on "debug" position.

Support

Documentation

Value for money

Very value for money for such an useful extension! Compare to other extension on the market.

I used this to: My personal website, and my client's websites. I can purchase 1 time for many install on other websites.

Worked within 20 minutes

Tom Duebaeck (1).
Posted on 23 September 2019

Functionality

Easy to set up and use. Easy to play around with positions. easy to make different languages.

Ease of use

OK, but my customers are a little older and many cannot find out how to QR scan.... other than that great. First client after only 20 min.

Support

Very fast and not worried about a few questions even though the module is cheap

Documentation

The documentation is also good. I had no problem setting the module up, changing and publishing it.

Value for money

Good value. I have now used it for a few weeks and answered many client request.

I used this to: Customer support on my business website for both B2B and end users.

Truly excellent application

Mariano Cucinotta (3).
Posted on 14 September 2019

Functionality

Very simple application, as effective to get in touch with users who visit our site

Ease of use

Very easy to use and configure, it provides, even if a small application different settings, start date and end of assistance with the possibility of sending mail when the operator is not online

Support

Very efficient, you do not save in giving assistance and advice, answers to your questions in a very short time. Of course when I'm online.

Documentation

It does not require documentation and is so easy to use and then, if you need, contact the assistance you will have an answer to your questions.

Value for money

For the service that the form gives you, it's really great. I highly recommend it.

I used this to: Connect the customers who come to my site and need information about our services.

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