Introduction

Help Desk

JS Support Ticket deeply integrated with Joomla and providing more efficient and professional 1-on-1 dedicated ticket support system to its customers. JS Support Ticket designed beautifully and crafted with easy to use and eye catchy layouts, rich features associated with helpdesk and modern design.

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Major Features

  • Unlimited Tickets
  • Front-end ticket creation
  • Easy to Use and Eye catchy layouts
  • Responsive design for all devices
  • Powerful search filters
  • Email Notifications
  • Auto responder
  • Unlimited Custom Fields
  • Unlimited Departments
  • Support Multi-language & RTL
  • Customizable Email Templates
  • Ticket Priorities
  • Highly configurable with X configurations
  • Unlimited Attachments
  • Fully Customizable & Configurable
  • User Reports & Stats

Add Js Ticket Support system in your Joomla website, and help your customer in a professional way. Delivering enterprise-level quality and features, backed by a name you can trust.

Unlimited Tickets
There is no limit applies on creating tickets from both side front-end and admin. But Admin can apply limit on creating ticket for user by his email.

Strength & Flexibility
JS Support Ticket implemented by using Joomla best practices both on the front and the back end. In the results is more efficient, robust and intuitive plugin.

Easy to Use
Js Support Ticket designed beautifully and crafted with easy to use and eye catchy layouts.

Notifications & Auto Responder
Auto responder is the term used for acknowledgement email dispatched when a new ticket is created in helpdesk. You can configure it, and also modify the content as well as layout. Email notification send to admin and user on certain action i.e reply ticket, close ticket etc.

Mobile Responsive Design
Js Support Ticket is fully mobile responsive for any devices like (Mobile,Tablet and Desktop)

Custom Fields
Js Support Ticket offers unlimited custom fields. User can create any of field like (Text area, Check box, Text field and Drop down ) basis on his need.

Unlimited Departments
Create unlimited departments related to your business. Department can be selected on creating new ticket by user.

Email Templates
Customization the predefined email templates that can be sent to users when alerts are set. No need to create new message every time, just create once and send anytime.

Priority
Priority associated with ticket defines the importance that would be given to the ticket. User can change ticket’s priority from low to high and high to low any time. Admin can also set color for priority from admin panel.

Attachments
Js Support Ticket allows customers to attach files single or multiple files and attachments with their messages.


Nice Extension but....


Posted on 06 March 2018
Functionality

Does what it says, TRIAL has almost no functions to check out. That why only score of 50 here

Ease of use

Easy

Support

Cant say something about it

Documentation

As many of those "free" extensions documentation is kind of rare

I used this to: Wanted to check the free extension to see if it would be worthwhile buying it eventually. It looks like a great extension and exactly what i was searching for, just TOO many NO-GOs in it. Ok it´s a free ext but 3/4 of the fuctions are unavailable, within the most important ones..

Great Component


Posted on 13 June 2017
Functionality

Great Functionality. I was able to modify it to my company's needs and it works perfect.

Ease of use

Ease to use for our project managers and our customers.

Support

Great. I had one question and got a quick and effective response.

Documentation

Good.

I used this to: My company and its been a great way to keep customers happy.

Functionality

JS Support Ticket is an excellent component performance and can come work for customers is our website

Ease of use

Easy to use and very good for our web customers

Support
Documentation
I used this to: for my web site
http://farasanaat.com/

Not so hot!


Posted on 06 April 2016
Functionality

If you need something only in EN then the free version works within limits.

Ease of use

Easy to use if you want only English - Multi language sites - nightmare!

Support

The response time was within 24 hr however the response was lacking detail and basically incorrect.

Documentation

Not sufficiently comprehensive.

I used this to: A basic help desc on multi language site

Functionality

Everything you need

Ease of use

nothing negative seen. Self described buttons...

Language file has the wrong name. Begins with de.* but should nahem de-DE.*

Support

nothing negative...

Documentation

nothing negative...

I used this to: My private usage of specification features for my projects

Not so easy to translate


Posted on 28 November 2015
Functionality

Good

Ease of use

Translation is much harder than other extensions. It is not enough to translate php language file. Alteration not visible.

Support

Can't find proper answer to that problem

Documentation

Can't find proper answer to that problem

I used this to: Legal services website

Functionality

It works perfect for me with Joomla 3.4.2 and has all features of a professional ticket system.

Ease of use

The extension is very easy to use for front and backend user!

Support

The support is good and the support team is answering very quickly. Thank you!

Documentation

The extension is very good documentated!

I used this to: I use this for a vacation rental website.

Gran extensión


Posted on 21 June 2015
Functionality

Muy buena aunque un poco verde. Tienen errores, pero será la mejor extensión para soporte.

Ease of use

Muy intuitiva aunque está en inglés. Espero pronto saquen traducciones.

Support

Esperando respuesta de un problemilla con la respuesta de los ticket. Espero que buena.

Documentation

Muy buena para configuración del back end, explicación por pasos y videos tutoriales de todos los pasos.

I used this to: Resolver dudas de mis clientes, gestionarlas por prioridad y distribuirlas en distintos departamentos.
JS Jobs

JS Jobs

Free | Jobs & Recruitment | Joom Sky
3
Score:
81
90 reviews
JS Jobs for any business, industry body or staffing company wishing to establish a presence on the internet. JS Jobs allows you to run your own, unique jobs classifieds service where you or employer can advertise their jobs and job seekers can upload their Resumes. JS Jobs offer to employer to register his company and post jobs. Job seeker register him self and add his resume. He can search job and apply on it. Employer will get resume in applied resume section. Highlighted Features * Easy, simple and powerful. * Latest design. * Mobile ready responsive layout. * Unlimited jobs * Build-in search * Refine search on job listing page * Job listing with latest style (job auto load on base of scroll, no need to click for next page) * Unlimited user fields (text box, drop down, multi-select, check box, radio button, date, email address, text area, depended field and upload field) * Highly configurable with 200+ configurations available for admin * Multi-language * Radius search on Geo Coordinates * Google Map * YouTube for job * Applied resume * Meta keyword & description for job * Enforce unpublisheded job by number of x days * Admin can change field ordering of company, job and resume * Email templates * Stats * Search Engine Friendly URLs * Modules * Plug-ins * and more ... Employer * Control panel for employer * Packages for employer * Employer add company with logo * Powerful post job form (35+ fields for form job) * Save time with flexible and powerful resume search interface * Search resumes by application title, name, nationality, gender, availability, category, job type, salary range, education, experience * Save resume search * 60+ configurations for employer * Departments * Meta description & Meta Keywords for job * Google map for job * YouTube video for job * Professional display of job searches and resumes * View job applied resumes with number of applied resume * Download resume file * Resume export to PDF * My stats * Notification on company approval / rejection * Notification on job approval / rejection Job Seeker * Control panel for job seeker * Package for job seeker * Powerful resume form with 70+ fields * Resume manager (resume form, upload resume file, resume editor, image upload) * Job listing with latest style (job auto load on base of scroll, no need to click for next page) * Job listing by company * Search jobs by title, category, job type, job status, salary range, shift, experience, duration, publishing date, company, location etc * Save job search * Allow multiple resumes * 75+ configurations for job seeker * Cover letter manager * Allow multiple cover letters * View my applied jobs * My stats * My purchase history * Notification on resume approval / rejection Administrator * Administrator control panel with latest style * Graph at admin control panel * Highly configurable with 200+ configurations available for admin * Companies listing with filter * Companies approval queue * Companies user fields * Jobs listing with filter * Jobs approval queue * Jobs user fields * Jobs applied resume * Resume listing with filter * Resume approval queue * Resume user fields * Departments * Packages for employer * Packages for job seeker * Categories * Salary Ranges * Email Templates * Manage locations in address data * Manage job types * Manage job status * Manage shifts * Manage educations * Manage age * Manage career level * Manage experience * Manage currencies
c m p

JS Support Ticket

Version:
1.1.3
Developer:
Joom Sky
Last updated:
Oct 01 2018
Date added:
Jun 10 2015
License:
GPLv2 or later
Type:
Free download
Includes:
Compatibility:
Download

Uses Joomla! Update System

  • Overall

  • Functionality

  • Ease of use

  • Documentation

  • Support