MepHelpDesk is a Tickets support system for your registred users. Joomla Admins and Super Admins are moderators. Your users can open tickets, answer the moderators questions and they will notified via mail whenever. Real time chat in ticket page....

This plugin adds Jitbit Help Desk widget to every public page of your Joomla site. To use this plugin you need to have a Jitbit Help Desk account. You can register for a free trial here: http://www.jitbit.com/hosted-helpdesk/trial/ It takes 30 seconds and does not require a credit card. After the registration, you will get your own Help Desk URL (https://%yourcompanyname%.jitbit.com/helpdesk), y...

A simple Joomla! discussion forum with topics, their replies and labels to categorize topics. It can also be used as support system or help desk. New topics or replies can be emailed to the users. Features: - Simple and Easy to Use - Private Support - Post Labels - File Attachments - Captcha System - Email Replies and Tracking - Access Levels - Ranks System - Mobile-friendly - RSS Feeds - Searc...

This module displays a nice and simple responsive form (for example, contact form) based on bootstrap 4. The details of the form submission are emailed to the recipient. You can specify the recipient name and email in the configuration options. It supports following types of fields: Text, Textarea, Radio, Dropdown, Email, Phone and Date. You can create as many fields as required by you....

Usage: Menu Discussion component Article Discussion Module Documentation tool Dynamic Knowledge Base tool for structured information development Application Help system Source for further textual elaboration Key features: Single Dispute or hierarchically structured Dispute poll Optionally moderated with author notification on changed state Each node can be individually linked to Mail Subscri...

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has adv...

What is LiveChat LiveChat serves as an instant communication tool that allows you to live chat with your customers. In addition to live chat support, it lets you monitor visitor behavior and send proactive chats to provide personalized customer service. Live Chat for Joomla With live chat for Joomla by LiveChat, you can engage customers while they are on your website, see live interactions with...

TeKPal - Sure thing!! Happy Customers Useful tool for support team. Use your existing email address (or) Create new one on TekPal and have the TekPal handle it for you (This feature is really helpful when you are restricted on the number of mailbox allowed on the shared server). Is it safe? Yes, it is. We send and receive emails using your own mail servers, so you can be sure emails are not...