JSP Helpdesk Ticketing Extension is Support Ticket System for Joomla! 2.5.x and 3.x Platform which provides Helpdesk support ticket accessibility to both Joomla! guests and registered users. Its key features are: Show support ticket categories of the other extensions for user to pick the category while creating a helpdesk support ticket. Administrator can assign different user groups in JSP Help...

For a limited time, get 30% off Yearly Upgrades! Create, organize and display Frequently Asked Questions on any page with POWR FAQ. Just enter Questions and Answers in the Content menu, then edit Design settings to match your site. Include images, videos, and links. Choose between an expandable accordion style, or display a single answer on click. Free Features: - Reduce support requests by...

spTicket - A Joomla! component for osTicket spTicket integrates Joomla! (compatible with Joomla! 3.x and 4.x ) and the osTicket v1.8.3 Stable platform. It allows for displaying osTicket v1.8.3 Stable content within the Joomla! component-area but also ships with Joomla! modules. It is not a bridge.It is a standalone help desk extension. spTicket is an online Joomla Support Ticket System Component...

This plugin adds Jitbit Help Desk widget to every public page of your Joomla site. To use this plugin you need to have a Jitbit Help Desk account. You can register for a free trial here: http://www.jitbit.com/hosted-helpdesk/trial/ It takes 30 seconds and does not require a credit card. After the registration, you will get your own Help Desk URL (https://%yourcompanyname%.jitbit.com/helpdesk), y...

TeKPal - Sure thing!! Happy Customers Useful tool for support team. Use your existing email address (or) Create new one on TekPal and have the TekPal handle it for you (This feature is really helpful when you are restricted on the number of mailbox allowed on the shared server). Is it safe? Yes, it is. We send and receive emails using your own mail servers, so you can be sure emails are not...

Web Site Tour Builder for JomSocial is a powerfull Tour Module, which can be used as a site tour, helpers, guides or tooltips. Use the Web Site Tour module for your website, products, applications, landing pages or something else. DESCRIPTION The module is very easy to use and allow you to create a very cool tour in simple dinamics steps. Web Site Tour Builder gives you the ability to create ama...

What is LiveChat LiveChat serves as an instant communication tool that allows you to live chat with your customers. In addition to live chat support, it lets you monitor visitor behavior and send proactive chats to provide personalized customer service. Live Chat for Joomla With live chat for Joomla by LiveChat, you can engage customers while they are on your website, see live interactions with...

Usage: Menu Discussion component Article Discussion Module Documentation tool Dynamic Knowledge Base tool for structured information development Application Help system Source for further textual elaboration Key features: Single Dispute or hierarchically structured Dispute poll Optionally moderated with author notification on changed state Each node can be individually linked to Mail Subscri...

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has adv...

This module displays a nice and simple responsive form (for example, contact form) based on bootstrap 4. The details of the form submission are emailed to the recipient. You can specify the recipient name and email in the configuration options. It supports following types of fields: Text, Textarea, Radio, Dropdown, Email, Phone and Date. You can create as many fields as required by you....

TF Forum is a simple Joomla! discussion forum component with topics, and their replies. It can also be used as support system or help desk. The component includes Joomla Users, Access Levels, Custom Fields, Email Messaging and many other features. Features Simple and Easy to Use Supports Joomla Users and Custom Fields Private Support System Topic Labels, Priority using Custom Fields File Attach...

Provide support services on your site, help seller interacting with their customers. It fits with downloadable products selling. Integrate with EasyShop system emails Integrate with EasyShop system logs Treat the product as a category Restrict the product only in specific order statuses Attachment upload Customer permissions Department permissions Department can manage the tickets which were ass...

This plugin makes Livechatoo implementation easier for the most popular CMS. Compatible with Joomla 4.x, 3.x, 2.5.x....

What is LiveChat LiveChat is a VirtueMart-specific chat application for customer support and online sales; designed to help businesses improve sales and build better relationships. The way it works is simple: live chat sits at the bottom of your site, your visitors can send a message, or you can use it to send messages to those visitors automatically. For you, it means more satisfied customers,...

JoomTickets is a lightweight Joomla tickets support component that allows your customers to submit their issues and queries about your website, products or services. It is Simple, Responsive and Powerful customer support interface. Our ticket system allows you to collect inquires, questions and provide support to your website users, and provides you a platform to manage the tickets from admin pan...

This Messenger Chat module can be used as live support via Facebook Messenger as it allows your website visitors to send messages directly to you or your agent's Facebook Messenger. FEATURES: Compatible with Joomla 3 and 4 stable versions Fully Responsive Compatible with all browsers and mobiles Configurable Chat Button Text, Background Color, and Text Color Configurable Chat Button Icon from p...

Help Scout is one of the most popular and user-friendly ways to provide customer support. With the Shack HelpScout extension, you can closely integrate Help Scout with Joomla. Shack HelpScout enables you to display Help Scout forms and user conversations directly inside your Joomla site. Your users will never realize that their questions are being answered from inside Help Scout rather than Jooml...

maaiiconnect Joomla extension maaiiconeect is centered around flexibility, efficiency, and reliability, and this is achieved through constantly sought ways of expanding reach and intensifying customer solutions. As your Joomla extension, maaiiconnect provides you with the platform achieve these letting you attend to your customers’ needs more effectively. When you install the maaiiconnect ext...