Help Desk

JS Support ticket is a simple, easy to use, web-based customer support system. User can create ticket from front-end. JS Support Ticket comes packed with lot features than most of the expensive(and complex) support ticket system on market. The best part is, It completely free.

  • Get this
  • Favourite
  • Report

Major Features
- Unlimited Tickets
- Front-end ticket creation
- Strength & Flexibility
- Easy to Use
- Notifications & Autoresponder
- Responsive Design
- User Fields
- Unlimited Departments
- Shortcodes for the My Tickets and New Ticket Form
- Email Templates
- Priority
- Attachments
- Fully Customizable & Configurable
- Easy To Translate

Add Ticket Support system in your Joomla website so you can help your customer in professional way. Delivering enterprise-level quality and features, backed by a name you can trust.

Unlimited Tickets
No limit on tickets at both side front-end and admin. They can create unlimited tickets. Admin can limit user ticket on email base.

Strength & Flexibility
JS Support Ticket is built using Joomla best practices both on the front and the back end. This results in an efficient, robust and intuitive plugin.

Easy to Use
Ticket system build on the basis on latest style. You will find it very easy to use.

Notifications & Autoresponder
Autoresponder is the term used for acknowledgement email dispatched when a new ticket is created in helpdesk. You can configure it, and also modify the content as well as layout. Email notification send to admin and user on certain action i.e reply ticket, close ticket etc

Responsive Design
Full responsive layouts, user can use ticket system from his laptop, tablet or smart phone. Layouts auto adjust according to devices.

User Fields
Custom fields are required in scenarios, wherein additional information from clients is required. For example, if a client registers his account, additional information like company name, company profile etc. would be required, OR while submitting tickets related to technical issues, server access is required in tracing technical issues. This can be gathered by using Custom Fields. You can create different types of custom fields i.e text field, drop down, check box, date, text area.

Unlimited Departments
Create departments that relates to the various business units in your organization. It will be sale, support, billing, you can create any department in admin panel. User will select department when he create the ticket.

Email Templates
Customize the predefined email templates that can be sent to users when alerts are set. Avoid the time spent to create the alert message every time you need to set one.

Priority associated to the ticket defines the importance that is to be given to the ticket. Change the priority of the Ticket from High or Medium or low from the Priority field. Admin also define priority color admin panel.

JS Support Ticket allows your customers to attach files with their messages.

Nice Extension but....

Posted on 06 March 2018

Does what it says, TRIAL has almost no functions to check out. That why only score of 50 here

Ease of use



Cant say something about it


As many of those "free" extensions documentation is kind of rare

I used this to: Wanted to check the free extension to see if it would be worthwhile buying it eventually. It looks like a great extension and exactly what i was searching for, just TOO many NO-GOs in it. Ok it´s a free ext but 3/4 of the fuctions are unavailable, within the most important ones..

Great Component

Posted on 13 June 2017

Great Functionality. I was able to modify it to my company's needs and it works perfect.

Ease of use

Ease to use for our project managers and our customers.


Great. I had one question and got a quick and effective response.



I used this to: My company and its been a great way to keep customers happy.


JS Support Ticket is an excellent component performance and can come work for customers is our website

Ease of use

Easy to use and very good for our web customers

I used this to: for my web site

Not so hot!

Posted on 06 April 2016

If you need something only in EN then the free version works within limits.

Ease of use

Easy to use if you want only English - Multi language sites - nightmare!


The response time was within 24 hr however the response was lacking detail and basically incorrect.


Not sufficiently comprehensive.

I used this to: A basic help desc on multi language site


Everything you need

Ease of use

nothing negative seen. Self described buttons...

Language file has the wrong name. Begins with de.* but should nahem de-DE.*


nothing negative...


nothing negative...

I used this to: My private usage of specification features for my projects

Not so easy to translate

Posted on 28 November 2015


Ease of use

Translation is much harder than other extensions. It is not enough to translate php language file. Alteration not visible.


Can't find proper answer to that problem


Can't find proper answer to that problem

I used this to: Legal services website


It works perfect for me with Joomla 3.4.2 and has all features of a professional ticket system.

Ease of use

The extension is very easy to use for front and backend user!


The support is good and the support team is answering very quickly. Thank you!


The extension is very good documentated!

I used this to: I use this for a vacation rental website.

Gran extensión

Posted on 21 June 2015

Muy buena aunque un poco verde. Tienen errores, pero será la mejor extensión para soporte.

Ease of use

Muy intuitiva aunque está en inglés. Espero pronto saquen traducciones.


Esperando respuesta de un problemilla con la respuesta de los ticket. Espero que buena.


Muy buena para configuración del back end, explicación por pasos y videos tutoriales de todos los pasos.

I used this to: Resolver dudas de mis clientes, gestionarlas por prioridad y distribuirlas en distintos departamentos.
JS Jobs

JS Jobs

Free | Jobs & Recruitment | Joom Sky
89 reviews
JS Jobs for any business, industry body or staffing company wishing to establish a presence on the internet. JS Jobs allows you to run your own, unique jobs classifieds service where you or employer can advertise their jobs and job seekers can upload their Resumes. JS Jobs offer to employer to register his company and post jobs. Job seeker register him self and add his resume. He can search job and apply on it. Employer will get resume in applied resume section. Highlighted Features * Easy, simple and powerful. * Latest design. * Mobile ready responsive layout. * Unlimited jobs * Build-in search * Refine search on job listing page * Job listing with latest style (job auto load on base of scroll, no need to click for next page) * Unlimited user fields (text box, drop down, multi-select, check box, radio button, date, email address, text area, depended field and upload field) * Highly configurable with 200+ configurations available for admin * Multi-language * Radius search on Geo Coordinates * Google Map * YouTube for job * Applied resume * Meta keyword & description for job * Enforce unpublisheded job by number of x days * Admin can change field ordering of company, job and resume * Email templates * Stats * Search Engine Friendly URLs * Modules * Plug-ins * and more ... Employer * Control panel for employer * Packages for employer * Employer add company with logo * Powerful post job form (35+ fields for form job) * Save time with flexible and powerful resume search interface * Search resumes by application title, name, nationality, gender, availability, category, job type, salary range, education, experience * Save resume search * 60+ configurations for employer * Departments * Meta description & Meta Keywords for job * Google map for job * YouTube video for job * Professional display of job searches and resumes * View job applied resumes with number of applied resume * Download resume file * Resume export to PDF * My stats * Notification on company approval / rejection * Notification on job approval / rejection Job Seeker * Control panel for job seeker * Package for job seeker * Powerful resume form with 70+ fields * Resume manager (resume form, upload resume file, resume editor, image upload) * Job listing with latest style (job auto load on base of scroll, no need to click for next page) * Job listing by company * Search jobs by title, category, job type, job status, salary range, shift, experience, duration, publishing date, company, location etc * Save job search * Allow multiple resumes * 75+ configurations for job seeker * Cover letter manager * Allow multiple cover letters * View my applied jobs * My stats * My purchase history * Notification on resume approval / rejection Administrator * Administrator control panel with latest style * Graph at admin control panel * Highly configurable with 200+ configurations available for admin * Companies listing with filter * Companies approval queue * Companies user fields * Jobs listing with filter * Jobs approval queue * Jobs user fields * Jobs applied resume * Resume listing with filter * Resume approval queue * Resume user fields * Departments * Packages for employer * Packages for job seeker * Categories * Salary Ranges * Email Templates * Manage locations in address data * Manage job types * Manage job status * Manage shifts * Manage educations * Manage age * Manage career level * Manage experience * Manage currencies
c m p

JS Support Ticket

Joom Sky
Last updated:
Jul 06 2018
Date added:
Jun 10 2015
GPLv2 or later
Free download

Uses Joomla! Update System

Demo Support Documentation
  • Overall
  • Functionality

  • Ease of use

  • Documentation

  • Support