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JoomTickets

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Introduction

Clients & Communities, Help Desk

JoomTickets is a lightweight Joomla tickets support component that allows your customers to submit their issues and queries about your website, products or services. It is Simple, Responsive and Powerful customer support interface.

Our ticket system allows you to collect inquires, questions and provide support to your website users, and provides you a platform to manage the tickets from admin panel and front end. This extension mainly for issue tracking...

Main Features

  • 🎫 Can have n number of tickets and categories.
  • 👨‍🏭 Can assign - user/manager to handle tickets of any category.
  • 📧 Having options for e-mail and attachment.
  • 🖌️ Customizable e-mail template options.
  • 🔘 Joomla custom fields support
  • 🖼️ Last Bootstrap support
  • 📱 Mobile responsive.
  • 📑 Build with e-mail replying option.
  • 🔖 Status and category changing option is only for admin and assigned user.
  • 🔖 Category changing option can be disabled for assigned user.
  • ⚠️ Automatic update status to new and replied e-mails.
  • 🗃️ Filters for tickets by subject, id, category and status.
  • 🌐 Multi language support.
  • 🔄Joomla auto update integration
  • ➕ and more
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JoomTickets

Version:
5.1.0
Developer:
JoomBoost
Last updated:
Feb 18 2024
8 months ago
Date added:
Apr 30 2019
License:
GPLv2 or later
Type:
Paid download
Includes:
c
Compatibility:
J3 J4 J5
Download

Uses Joomla! Update System

Demo Support Documentation