Our ticket system allows you to collect inquires, questions and provide support to your website users, and provides you a platform to manage the tickets from admin panel and front end. This extension mainly for issue tracking...

Main Features

• Can have n number of tickets and categories.
• Can assign - user / manager to handle tickets of any category.
• Having options for e-mail and attachment.
• Customizable e-mail template options.
• Static and customizable templates.
• Mobile responsive.
• Build with e-mail replying option.
• Status and category changing option is only for admin and assigned user.
• Category changing option can be disabled for assigned user.
• Automatic update status to new and replied e-mails.
• Filters for tickets by subject, id, category and status.
• Multi language support.

Last update

v4.0 (21/01/2023)

New Features

• Joomla 4.2+ support
• Bootstrap 5 support
• New template design with Bootstrap 5
• Support for Joomla Download Id

Improved

• Many html code now use JLayout for better reuse
• Removed non used assets
• Many code duplication removed
• Language files now support the new naming

v1.1.1 (25/09/2019)

Improved

• Mcrypt functions replaced by OpenSSL because was deprecated in php 7.1 [Core]

v1.1.0 (29/08/2019)

Improved

• Edit ticket view user interface improved using Bootstrap [Ticket edit view]