Introduction

Chat, Live Support

WhatsApp Multi Agent is a lightweight, easy to use WhatsApp floating chat widget that is enable you to display list of support agents in your website so your web visitor can start a conversation with them through WhatsApp app or WhatsApp web


Features :
- Multi-agent support, add multiple phone number and customer service agent
- Email Form Fallback. Getting message from your customers even during your support agent’s offline hours. A mail contact form will be displayed when all agents are offline
- Online Scheduler. Manage all of your customer service working shifts by setting their working hour / date / day repetation.
- No boring greeting message. Set a personal greeting message to your visitor, based on defined date and time and also what page their visit.
- Responsive design and compatible with all mobile devices
- Personalize the widget by changing the color theme, header image, animation type etc.

Please note that this extension is not an indipendent application that is enable you to chat directly from the website (WhatsApp doesn't provide such API for that), but it will redirect your user to another tab to open WhatsApp web or WhatsApp mobile app. Please try the demo site before buying.

Functionality
What I would expect and some more. I was looking for a Whatsapp contact module and didn't even think of offline contact form. But it's there
Ease of use
Straight forward even though you can configure almost every detail. If you want to.
Support
I didn't encounter any problems so it so can't really say how good the support would be if I needed it.
Documentation
Good enough. Pretty self explanatory so I didn't need to study documentation.
Value for money
I've spent more money for less. The price is absolutely justified.
I used this to: Giving my visitors a quick and easy way to get in touch. Hassle free and easy to use.
Functionality
Works like a charm with many customization possibilities. I don't have many issue in installing this extension.
Ease of use
Easy to install with clear documentation. Just put your module on "debug" position.
Support
Documentation
Value for money
Very value for money for such an useful extension! Compare to other extension on the market.
I used this to: My personal website, and my client's websites. I can purchase 1 time for many install on other websites.

Worked within 20 minutes



Posted on 23 September 2019
Functionality
Easy to set up and use. Easy to play around with positions. easy to make different languages.
Ease of use
OK, but my customers are a little older and many cannot find out how to QR scan.... other than that great. First client after only 20 min.
Support
Very fast and not worried about a few questions even though the module is cheap
Documentation
The documentation is also good. I had no problem setting the module up, changing and publishing it.
Value for money
Good value. I have now used it for a few weeks and answered many client request.
I used this to: Customer support on my business website for both B2B and end users.
Functionality
Very simple application, as effective to get in touch with users who visit our site
Ease of use
Very easy to use and configure, it provides, even if a small application different settings, start date and end of assistance with the possibility of sending mail when the operator is not online
Support
Very efficient, you do not save in giving assistance and advice, answers to your questions in a very short time. Of course when I'm online.
Documentation
It does not require documentation and is so easy to use and then, if you need, contact the assistance you will have an answer to your questions.
Value for money
For the service that the form gives you, it's really great. I highly recommend it.
I used this to: Connect the customers who come to my site and need information about our services.
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WhatsApp Multi Agent

Version:
1.6.0
Developer:
TemplatePlazza
Last updated:
Nov 04 2023
7 months ago
Date added:
Mar 11 2019
License:
GPLv2 or later
Type:
Paid download
Includes:
m
Compatibility:
J3 J4 J5
Download

Uses Joomla! Update System

Score:


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