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Login as User

15 reviews
Get Login as User (v3.7.1)
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Introduction

Backend & Full Access Control, Login Redirect, Administration, User Management, Site Access

🔐 Instantly access any Joomla! user’s frontend view in just one click. This professional-grade Joomla! administrator component allows secure user impersonation to troubleshoot orders, forms, and errors in real time - without requesting passwords or relying on guesswork. Designed for speed, accuracy and efficiency, it’s trusted by Joomla! professionals worldwide.

Fully compatible with leading Joomla! extensions, including HikaShop, VirtueMart, J2Store, OS Membership, and Community Builder, it integrates seamlessly into your workflow. Whether you manage an e-commerce store, a membership site, or a community platform, Login as User empowers you to deliver faster support, resolve issues instantly and provide a smoother, more reliable user experience.

Why It’s a Game-Changer

👀 Replicate issues instantly
View the exact frontend environment of any user - exactly as they see it.

⏱ Save time
No more back-and-forth emails and screenshots.

🎯 Enhance support quality
Provide faster, more accurate solutions to your users.

🔒 Secure & controlled access
Only authorized admins can use the feature.

Key Features

“Login as User” Button in User Lists
Admins can instantly access the front-end as any specific user, perfect for troubleshooting orders, forms, or personal data issues by replicating exactly what the user experiences.

Assign Multiple Admins to User Groups
Easily control which admins have permission to use the “Login as User” feature on specific User Groups, ensuring secure and organized access.

Flexible Login System Support
Supports Joomla! core login, K2, and ExtendedReg systems, allowing you to choose the login mechanism that fits your site setup seamlessly.

Admin Email Notifications
Admins receive customizable email alerts whenever a user is logged into via the backend, keeping your team informed in real time.

Customizable Post-Login Redirects
Define a URL or menu item where admins are redirected after logging in as a user, streamlining your workflow and user experience.

Customizable Display Text
Set your preferred display text for the login button with dynamic placeholders, such as “Login as %s”, “Log in as User”, or “Log in as Client”, where %s automatically inserts the username.

🎨 Custom CSS Styling
Add your own CSS styles to customize the appearance of the “Login as User” button, ensuring it matches your website’s design perfectly.

Compatibility with Popular 3rd Party Extensions

Fully integrated with leading Joomla! extensions for seamless workflows:

  • HikaShop – Access the customer’s frontend from Orders & Customers to verify purchases, fix checkout issues, and confirm product visibility.
  • J2Store – Log in from Orders & Customers under Sales to replicate carts, orders, and payment scenarios.
  • OS Membership PRO – Confirm membership access, subscription status, or renewals directly from Subscriptions & Subscribers
  • Community Builder – Check profile settings, permissions, and visibility from the User Management page.
  • VirtueMart – View the store as the customer sees it from Orders & Shoppers to resolve product display, order status, or checkout problems.

Live Demo
Experience the power of Login as User
👉 https://demo-joomla.web357.com/login-as-user

Trusted by Joomla! Professionals Worldwide

Built to streamline admin workflows and make user support effortless, Login as User is a nice-have for agencies, e-commerce owners, and site managers who need reliable, instant access to the user perspective.

Changelog & Version Updates

See what’s new and explore the latest features added to the extension: https://www.web357.com/login-as-user-joomla-component#changelog

Support & Contact

We’re here to help - fast.

✅ 24-Hour Response Time Guaranteed
🛠️ Submit a support request: www.web357.com/support
📩 Email us at: support@web357.com

30-Day Money-Back Guarantee

Your trust matters. Try the Login as User risk-free. If it’s not the right fit for your Joomla! site, we’ll refund your purchase - no questions asked.

Help Others Discover It

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Related Tags
Joomla admin tools, Joomla login as user, Joomla user impersonation, Joomla frontend access, Joomla support tools, Joomla QA testing, Joomla debug as user, Joomla order troubleshooting, Joomla view as user, Joomla e-commerce support, Joomla admin login extension, Joomla user account testing, Joomla customer support extension, Joomla bug reproduction, Joomla site administrator tools, Joomla support ticket tools, Joomla backend to frontend login, Joomla K2 login as user

Web357 Team
𝗖𝗹𝗲𝗮𝗻 𝗰𝗼𝗱𝗲. 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝘀𝘂𝗽𝗽𝗼𝗿𝘁. 𝗝𝘂𝘀𝘁 𝗿𝗲𝘀𝘂𝗹𝘁𝘀.

Write a review

Excellent Plugin & Dev



Posted on 11 September 2024
Functionality
Works as intended, frontend login option available from admin-ui
Ease of use
Easy to use (plug and play). Easy to install the extension as a package file.
Support
Excellent support with prompt replies from the developer. They helped us resolve an issue quickly.
Documentation
Value for money
good value for what we need it to do. Fairly priced and works as intended
I used this to: simulating the frontend login of users to see what the user is seeing

Get your customers persective!



Posted on 21 September 2022
Functionality
From User manager Super Users can login to the front end of your site as any other registered user without needing the user's credentials.
Ease of use
It is a single click from Joomla's User manager or from the Orders list view of your favorite e-commerce.
Support
Outstanding. We had an issue with Hikashop implementation and it was quickly addressed with source code for the fix provided!
Documentation
Never needed to check which is why this gets 5 stars. The component is super easy to use.
Value for money
Very reasonable single site annual license all the way up to unlimited sites lifetime license! (as of this writing)
I used this to: Lots of sites especially e-commerce. It allows you to see exactly what the customer of your customer is experiencing if there is a problem. It is also a great tool for UX testing without having to create a bunch of dummy test accounts.

Easy to use, fast support response



Posted on 12 September 2022
Functionality
Works as Expected, does what it should / Works as Expected, does what it should / Works as Expected, does what it should
Ease of use
No questions asked, so very easy I think / No questions asked, so very easy I think / No questions asked, so very easy I think
Support
Fast response time, only a few minutes for first contact / Fast response time, only a few minutes for first contact
Documentation
Not needed, not used / Not needed, not used / Not needed, not used / Not needed, not used / Not needed, not used
Value for money
Fair enough / Fair enough / Fair enough / Fair enough / Fair enough
I used this to: Support für einzelne Nutzer, um schneller nachzuvollziehen, was diese auf der Oberfläche angezeigt bekommen.

Great Support



Posted on 25 August 2022
Functionality
Great extension, great support, Great extension, great support, Great extension, great support, Great extension, great support
Ease of use
Great extension, great support, Great extension, great support, Great extension, great support, Great extension, great support
Support
Great extension, great support, Great extension, great support,Great extension, great support, Great extension, great support
Documentation
Great extension, great support, Great extension, great support, Great extension, great support, Great extension, great support
Value for money
Great extension, great support, Great extension, great support, Great extension, great support, Great extension, great support
I used this to: Great extension, great support, Great extension, great support, Great extension, great support, Great extension, great support

Fantastic Extension



Posted on 08 June 2022
Functionality
This does exactly what it says and there are great controls to only allow this functionality to the user groups you want.
Ease of use
This extension can't be any easier to use! It integrates perfectly with the user manager.
Support
Support is wonderful. I have rarely had issues with the extension, but when I do Yiannis is there to help address any issues I have.
Documentation
There is good documentation for this extension. It is kept on the developer's website and is kept up to date.
Value for money
It is well worth the money spent on it. You can't go wrong as it is an excelent value for the money.
I used this to: I use this on multiple ecommerce websites so that the people that support those website can better help their customers. This extension allows them to seamlessly and easily access their customers accounts so that they can immediately see what the customer is seeing.

Huge Frustration and Time Saver



Posted on 24 November 2021
Functionality
This lets you log into Joomla as one of your users to troubleshoot reported issues without having to change or know their passwords
Ease of use
It is very easy to use. The link to log in as a user is right next to each user in user management.
Support
Web357 offers excellent support when you need to get help. They are very responsive.
Documentation
What you need to know to use this extension is right there on the Web357 site.
Value for money
The amount of steps and frustration this extension removes would make it a great deal at twice the price.
I used this to: A number of large sites where people are struggling with logging in and using site features after purchasing items or registering for forums they want to take part in.

Login As User is an awesome plugin



Posted on 17 January 2021
Functionality
I am admin in a site with lots of users and from time to time have the need for login a a user. And this plugin helps me big time.
Ease of use
After I read the doc it's very easy. I tried as usually to skip the doc, but ....
Support
I must say, the support could not be better :-) Web357 helped me even on a sunday afternoon.
Documentation
Could be a little bit better, but the support save the day. Sometimes I try to skip the manual but in this case I had to read a bit.
Value for money
This plugin gives me 100% value for money. I'm so happy for this extension.
I used this to: I have a site with a lot of users and use it for supporting my users.

Astounding Useful



Posted on 14 June 2019
Functionality
Brings essential functionality to any user-based site to allow us to login and see what they see
Ease of use
Very easy to use, integrates with existing User Component so that you can quickly select a user to login as
Support
Yiannis is very responsive and quick to fix and issue we had which is all you can ask for from a developer really
Documentation
Barely needed it to be honest but what is there is very useful. It's all fairly self-explanatory
Value for money
Considering the usefulness it's great value for money and I'm happy to ensure that my license is renewed next year
I used this to: Checking user experience on sites with member logins so that I can check/debug issues with access control and similar.

An essential tool!



Posted on 13 February 2018
Functionality
Login as a user is essential if you have a subscription website. This Plugin is a must have!!
Ease of use
Install it and you are done!
Support
I didn't need support because it works right out of the box. But I contacted support to say thanks, and they answered within minutes.
Documentation
Is well documented, but the best is that they have a video demo, so you don't have to read anything.
Value for money
Excellent price for what it does! Worth every penny!!
I used this to: An education membership website

Great Plugin Works Perfectly



Posted on 27 July 2016
Functionality
Works right out of the box.
Ease of use
Very easy to use, simply install and your done.
Support
Not needed.
Documentation
Great but didn't need it.
Value for money
Superb, great time saver.
I used this to: I run a booking website where customers can checkout without registering, and sometimes a customer wishes to change their booking online. Then they register thinking they can change their booking. They call me and now I can login to their account and place a booking for them.
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Login as User

Version:
3.7.1
Developer:
Web357
Last updated:
Aug 21 2025
3 weeks ago
Date added:
Dec 18 2014
License:
GPLv2 or later
Type:
Paid download
Includes:
c p
Compatibility:
J3 J4 J5
Download

Uses Joomla! Update System

Demo Support Documentation

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Ease of use:
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