Introduction

Backend & Full Access Control, Login Redirect, Administration, User Management, Site Access

πŸ” See your Joomla site exactly as one of your users sees it, in one click. Login as User adds a Login as button next to every user in the Joomla admin. Click it and the front-end opens in a new tab, logged in as that user, without their password. It is for site owners, shops, membership sites and agencies who answer support tickets about orders, forms and access.


👉 Product page and plans: https://www.web357.com/login-as-user-joomla-component

This is a paid extension. A subscription covers 1, 3, 5 or unlimited sites, includes 1 year of updates and support, and the extension keeps working after it expires: https://www.web357.com/login-as-user-joomla-component/pricing

Works with Joomla 4, 5 and 6.

Why It's a Game-Changer

👀 See the problem the customer sees
Their orders, menus, access levels and profile, exactly as they appear to them.

⏱ Close tickets faster
No more asking for screenshots or passwords. Click, check, fix.

🛒 Works inside your shop and membership extensions
Go from an order or a subscription straight to the customer's view.

🔒 You decide who can use it
For each user group, allow specific admins or whole admin groups, or nobody at all.

📝 Every login is on record
Joomla's User Actions Log and an optional email tell you who logged in as whom.

Key Features

  • Login as button on the Components → Login as User list, in Users → Manage and on the user's edit page
  • Opens the front-end in a new tab, so your admin session stays open
  • No password needed: a single-use token hands the login over from the admin to the front-end
  • The user's Last Visit date is not changed when you log in as them
  • Buttons in HikaShop (Users, Orders), VirtueMart (Users, Orders), J2Store (Orders, Customers), Phoca Cart (Customers, Orders), OS Membership Pro (Subscriptions, Subscribers) and Community Builder (User Management)
  • Per user group access rules: turn the feature on or off for each group, then allow specific admins or admin groups
  • The Components menu item is shown only to admins who are allowed to use it
  • Each login is recorded in Joomla's User Actions Log and in a log file
  • Optional email to an admin address every time someone uses it
  • Redirect after login to a custom link or to any menu item
  • Show the username or the full name on the button, shorten long names, and write your own button text
  • CSS Overrides field to style the button

Live Demo

See it on our demo site: https://demo-joomla.web357.com/login-as-user

Documentation

Installation, access rules with examples, third-party integrations and FAQ: https://docs.web357.com/login-as-user-joomla-component/intro/

Works Well With

  • Limit Active Logins limits how many active sessions each user can have at the same time: https://www.web357.com/limit-active-logins-extension-for-joomla

Changelog & Version Updates

See what is new in each release: https://www.web357.com/login-as-user-joomla-component/changelog

Support & Contact

✅ 24-Hour Response Time Guaranteed
🛠️ Submit a support request: https://www.web357.com/support
📩 Email us at: [email protected]

30-Day Money-Back Guarantee

Try Login as User on your own site. If it is not the right fit, ask for a refund within 30 days, no questions asked.

⭐ Help Others Discover It

Already using Login as User? Leave a review and help other Joomla users make an informed decision. Your feedback drives us forward.

Ready to see your site through your users' eyes? 👉 https://www.web357.com/login-as-user-joomla-component

Related Tags
Joomla login as user, Joomla user impersonation, Joomla view as user, Joomla switch user, Joomla admin login as customer, Joomla support tools, Joomla customer support extension, Joomla order troubleshooting, HikaShop login as customer, VirtueMart login as shopper, J2Store login as customer, Phoca Cart login as customer, OS Membership Pro login as member, Community Builder login as user, Joomla user management, Joomla 5 user extension, Joomla 6 user extension

Web357 Team
𝗖𝗹𝗲𝗮𝗻 𝗰𝗼𝗱𝗲. 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝘀𝘂𝗽𝗽𝗼𝗿𝘁. 𝗝𝘂𝘀𝘁 𝗿𝗲𝘀𝘂𝗹𝘁𝘀.

Functionality
It does what it says, in a very easy way. Very useful to help users to solve their problems.
Ease of use
It works out of the box: plug and play. Even I was able to use it.
Support
I use Joomla 3.9 and the minimum version is 3.10; so I contacted the developer for support. In less than 24 hours it was solved.
Documentation
Value for money
Ok, maybe t's not very cheap, but it helps you a lot. For me, its worthwile.
I used this to: Online shop with Hikashop in Joomla 3.9. Some customers needs help, so you can see what they see on the screen.

Excellent Plugin & Dev



Posted on 11 September 2024
Functionality
Works as intended, frontend login option available from admin-ui
Ease of use
Easy to use (plug and play). Easy to install the extension as a package file.
Support
Excellent support with prompt replies from the developer. They helped us resolve an issue quickly.
Documentation
Value for money
good value for what we need it to do. Fairly priced and works as intended
I used this to: simulating the frontend login of users to see what the user is seeing
Functionality
From User manager Super Users can login to the front end of your site as any other registered user without needing the user's credentials.
Ease of use
It is a single click from Joomla's User manager or from the Orders list view of your favorite e-commerce.
Support
Outstanding. We had an issue with Hikashop implementation and it was quickly addressed with source code for the fix provided!
Documentation
Never needed to check which is why this gets 5 stars. The component is super easy to use.
Value for money
Very reasonable single site annual license all the way up to unlimited sites lifetime license! (as of this writing)
I used this to: Lots of sites especially e-commerce. It allows you to see exactly what the customer of your customer is experiencing if there is a problem. It is also a great tool for UX testing without having to create a bunch of dummy test accounts.
Functionality
Works as Expected, does what it should / Works as Expected, does what it should / Works as Expected, does what it should
Ease of use
No questions asked, so very easy I think / No questions asked, so very easy I think / No questions asked, so very easy I think
Support
Fast response time, only a few minutes for first contact / Fast response time, only a few minutes for first contact
Documentation
Not needed, not used / Not needed, not used / Not needed, not used / Not needed, not used / Not needed, not used
Value for money
Fair enough / Fair enough / Fair enough / Fair enough / Fair enough
I used this to: Support fΓΌr einzelne Nutzer, um schneller nachzuvollziehen, was diese auf der OberflΓ€che angezeigt bekommen.

Great Support



Posted on 25 August 2022
Functionality
Great extension, great support, Great extension, great support, Great extension, great support, Great extension, great support
Ease of use
Great extension, great support, Great extension, great support, Great extension, great support, Great extension, great support
Support
Great extension, great support, Great extension, great support,Great extension, great support, Great extension, great support
Documentation
Great extension, great support, Great extension, great support, Great extension, great support, Great extension, great support
Value for money
Great extension, great support, Great extension, great support, Great extension, great support, Great extension, great support
I used this to: Great extension, great support, Great extension, great support, Great extension, great support, Great extension, great support
Functionality
This does exactly what it says and there are great controls to only allow this functionality to the user groups you want.
Ease of use
This extension can't be any easier to use! It integrates perfectly with the user manager.
Support
Support is wonderful. I have rarely had issues with the extension, but when I do Yiannis is there to help address any issues I have.
Documentation
There is good documentation for this extension. It is kept on the developer's website and is kept up to date.
Value for money
It is well worth the money spent on it. You can't go wrong as it is an excelent value for the money.
I used this to: I use this on multiple ecommerce websites so that the people that support those website can better help their customers. This extension allows them to seamlessly and easily access their customers accounts so that they can immediately see what the customer is seeing.
Functionality
This lets you log into Joomla as one of your users to troubleshoot reported issues without having to change or know their passwords
Ease of use
It is very easy to use. The link to log in as a user is right next to each user in user management.
Support
Web357 offers excellent support when you need to get help. They are very responsive.
Documentation
What you need to know to use this extension is right there on the Web357 site.
Value for money
The amount of steps and frustration this extension removes would make it a great deal at twice the price.
I used this to: A number of large sites where people are struggling with logging in and using site features after purchasing items or registering for forums they want to take part in.
Functionality
I am admin in a site with lots of users and from time to time have the need for login a a user. And this plugin helps me big time.
Ease of use
After I read the doc it's very easy. I tried as usually to skip the doc, but ....
Support
I must say, the support could not be better :-) Web357 helped me even on a sunday afternoon.
Documentation
Could be a little bit better, but the support save the day. Sometimes I try to skip the manual but in this case I had to read a bit.
Value for money
This plugin gives me 100% value for money. I'm so happy for this extension.
I used this to: I have a site with a lot of users and use it for supporting my users.

Astounding Useful



Posted on 14 June 2019
Functionality
Brings essential functionality to any user-based site to allow us to login and see what they see
Ease of use
Very easy to use, integrates with existing User Component so that you can quickly select a user to login as
Support
Yiannis is very responsive and quick to fix and issue we had which is all you can ask for from a developer really
Documentation
Barely needed it to be honest but what is there is very useful. It's all fairly self-explanatory
Value for money
Considering the usefulness it's great value for money and I'm happy to ensure that my license is renewed next year
I used this to: Checking user experience on sites with member logins so that I can check/debug issues with access control and similar.

An essential tool!



Posted on 13 February 2018
Functionality
Login as a user is essential if you have a subscription website. This Plugin is a must have!!
Ease of use
Install it and you are done!
Support
I didn't need support because it works right out of the box. But I contacted support to say thanks, and they answered within minutes.
Documentation
Is well documented, but the best is that they have a video demo, so you don't have to read anything.
Value for money
Excellent price for what it does! Worth every penny!!
I used this to: An education membership website
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Login as User

Version:
3.7.9
Developer:
Web357
Last updated:
Nov 05 2026
9 hours ago
Date added:
Dec 18 2014
License:
GPLv2 or later
Type:
Paid download
Includes:
c p
Compatibility:
J3 J4 J5 J6
Download

Uses Joomla! Update System

Score:


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