Introduction

e-Commerce, Membership & Subscriptions, Payment systems

With RSMembership! you have complete control over your subscribers. Our Joomla! subscription extension allows you to manage the memberships, the customer transactions, and share various files and folders, Joomla! articles, categories and sections based on the memberships that you subscribe to. The flexibility and power of the component can be easily seen on our RSJoomla! demo site.

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Specs
» Compatible with Joomla! 3.x

Highlights
» Powered by Bootstrap!
» Multiple membership options - different price for renewals & trials, enable recurring payments, define fixed expiration dates, set membership lengths (hours, days, months, years)
» Categories - group your memberships into categories.
» Automatic activation - user chooses a membership, pays, the payment gateway notifies RSMembership! of payment and he gets immediate access to your content.
» Global custom fields
» Custom fields per membership
» Setup extra add-on items to be purchased along with your memberships
» Share folders and files to your subscribers
» Restrict access to articles and categories
» Restrict PORTIONS of your website with a simple syntax!
» Restrict modules and menu items based on membership
» Reports - Subscribers, transactions and sales
» Define upgrade paths for your memberships
» Replace the Joomla! registration form with the RSMembership! subscription form
» Multiple emails (Subscribe, Approved, Denied, Renewal, Upgrade, New Extra Added, Expiration Notify) for each membership
» Coupons - Setup discount as a percentage (%) or as a fixed value, choose an usage limit, start and end dates as well as to which categories it applies.
» "One Page" checkout process - streamline your buyers' experience!
» Change the user's Joomla! Group when the membership starts or when it expires
» Anti-spam features - Built-in CAPTCHA and reCAPTCHA.

Payment Integrations
» Wire Transfer (multiple can be setup)
» PayPal Website Payments Standard
» 2Checkout
» Authorize.net AIM & ARB
» iDEAL (ABN AMRO Easy / ING Basic / Mollie / TargetPay / Sisow)

Integrations
» iDevAffiliate - Track affiliate sales.
» K2 - Restrict articles, categories and user blogs.
» FlexiContent - Restrict articles & categories.
» ZOO - Restrict articles, categories and applications.

Menus
» Categories
» Memberships
» Single Membership
» Subscriber's Account
» Subscriber's Memberships
» Terms and Conditions

Functionality
'instant activation' which activates membership, also set status of failed payments to 'succes'... totally useless for commercial use
Ease of use
Like a car with automatic windows, open roof, extra slick tires, super engine, comfortable chairs and airco, but no gastank.
Support
Ussing RSforms pro 10 years+, I was shocked to receive the reply 'it was designed this way'...
Total wall and no understanding at all.
Documentation
Value for money
This is the worst extension RSjoomla ever wrote. Totally useless for commercial use...
I used this to: an online community for performing artists to promote their work at low costs and to help clients find them.
Functionality
good
Ease of use
Very easy to use
Documentation
medium
Value for money
It's always too expensive when the system lost us of monies returned
I used this to: For a site of a charitable and social organization.
It should allow me to manage membership fees

Covering all my needs



Posted on 23 December 2015
Functionality
It covers all my present need and future needs
Ease of use

just one incidence but not difficult to use , but by confusion , be solved quickly support
Support
very very fast
Documentation
enough
Value for money
it is economical for the functions that can be done
I used this to: job
Functionality
An excellent extension which has proved to be perfect for paid or the option of a free trial subscriptions to our website.
Ease of use
Take time to read through the through document pack an the component if very easy to configure.
Support
When I have needed support (which was through my errors) RSJoomla! have always been quick to respond and help in any way they could.
Value for money
Extremely good value for money particularly as a years support is included.
I used this to: Subcriptions and free trials to membership packages.

Great Product



Posted on 03 September 2014
I had loads of pre-sale questions as my needs were very specific. All queries were answered and so I purchased the software. I had it installed and running within an hour. Very easy to setup. 2 things were not working and I emailed support. Within 10 minutes they came back to me and it was my Joomla configuration that was causing the issue and not the component.



Would highly recommend this product
Product rating: 4 stars

Support: 2 stars



The good: RSMembership is a well designed extension that is packed with features. My client’s website serves a base of 1600 subscribers, and thus far it has mostly met our needs. The RSJoomla team is good at dealing with problems associated with user errors and configuration, and are prompt in their responses.



The bad: RSJoomla is very resistant to enhancements to current features. In our case, we preferred a way to configure Membership Extras to be a required field. Sometime later we pointed out that coupons do not work on Renewals. Both of these would have been fairly easy fixes for a developer familiar with the code base. However, in both cases I was ultimately told to go to the “feedback” section and post the request there. This section is so remarkably lame and amateurish I can’t put it into words. Customers vote on a feature, and just maybe if it gets enough votes over time your requested change will appear in a future release. I might as well plan on seeing the next arrival of Haley’s comet than seeing my request implemented. One minor complaint is that purchasing the product is a hassle and it was not approved/delivered right away; they should consider a different payment vendor.



The ugly: I was told by a support guy that my request wasn't important because no one else had asked for it, and that I was free to do the work myself! Wow! My advice to the owner is to give that guy the hook or give him some training on proper customer support.



Conclusion: Overall I would recommend this extension, but also caution the buyer regarding support.
Owner's reply: Hello,

I'm sure that you feel this way because we didn't implement your request right away.

However, I don't see any mention of the fact that we:
- Weren't "resistant" to updating our Authorize.net Plugin, when we updated it based on your ticket.
- Offered step by step instructions on how to implement the "Membership Extras" to be required (that you do mention in your review, although how you said it makes it sound more like you didn't need our help at all and did it all on your own).
Please, do tell the truth in your review, don't skew it.

The user doesn't agree with a feedback section (that's his choice, we can't convince him otherwise). Summarizing the conversations we've had, it was "lame" that we had a central place for our customer's requests. In his exact words, he "doesn't care about your other customers", just his own. That would have been true if he bought a product that was meant just for him, but this isn't the case.

Bottom line:
We agree that our extensions can be developed further and we are doing just that. It's just that if we'd treat anyone differently it wouldn't be fair to the other paying customers. And we NEVER, EVER, will demean a customer for wanting something (eg. say that their request is not important). It's usually the other way around :)
This extension provide complex features, but is easy to install, configure and use. This is the first impression. And worth 5* ... this was my first impression.

But after several weeks of usage in real environment, the first missing features began to appear :

- the taxes feature are not usable. Because you can for example provide a 5% taxes for payment processor (like paypal), but this tax is added to the total of the purchase, and NOT as tax in paypal receipt. The user that buy a 100$ product will see finaly the product costs 105$ and not 100$ + 5$ taxes. The support answer : display a text message that explain the price to user...

- the report feature : there is a powerful report tool that display sales in many view with graphics, how many piece sell by week, by month, ... But there is NO totaling feature... you cannot know after one week/ month/ year how many sell amount you have and for how many money. Knowing how many you earn in a particular period should be a basic feature. Support answer : add this to feedback/wishes list

- There is no order number to identify the purchase for the user. After asking support they added 2 new key order id, and paypal hash number. But not all user pay trough paypal (wire), and the order number is the database auto increment number. 1, 2, 3,..., 100, 101, ... this cannot be usable because we dont want to show to our customer the number of sales ... A complex random numbering (alphanumbering) should be better.

- also (and this is not part of the rating, because we know it berfore buying, there is no module with the product. This is a shame, because it should be great to see the subscription associated to one particular product on the product page.

Finally, a good point to the support because it's a part of the purchase.
Owner's reply: While you are entitled to your own opinion, having high expectations does not mean that our extension deserves 3 stars.
Let's recap:

- Taxes. You insisted the tax to be displayed BEFORE the subscriber selects his payment method. Bare in mind that this tax is added based on the payment method selected.

- Reports. Although I agree that more reports are needed, you were actually the first user to ask for this, that's why we've asked you to add it in the Feedback section. If more users ask for a feature we consider implementing it, but we can't implement everything everyone thinks should be "normal" or "basic".

- Order numbers. Even though we do not provide customizations, we've added the two placeholders for your convenience, free of charge. It's a shame that you did not follow up and decided to just close the ticket. You'd be amazed to find out that, if you want to hide how many orders have been made (I don't see the point in doing this, but that's my point of view), you can always adjust the AUTO_INCREMENT value in your database to a random number. There's no point in a complex order numbering system - things are supposed to be easy. How about a customer phones you regarding order X2JKKSD84123DS? Do you think it would be easier if he'd pronounce "order number 233"?
The "order hash" placeholder does not refer to PayPal only. It refers to what the Payment Gateway returns as the unique order/transaction ID. If you were using PayPal, then yes, it's the unique transaction ID PayPal returns.

- Modules. No requests for modules until now. Again, this could have been added to the Feedback section.

The only reason for this review was because we refused adding the above requests (on demand). We like to help our customers and even go beyond what the Support Policy implies (even helping them when the errors they're facing have nothing to do with our extensions) - but there's a limit to what we can and are willing to do. You're purchasing support for this extension, not custom development.

Perfect



Posted on 07 October 2013
Install and you are done. Definitely worth the price!



And if you are not done, then the support is answering in less than 1 day to your support requests and even helps by checking your configuration or logging into your site to find a solution. Even small fixes are released in less than 1 day. The perfect mix for a commercial extension.
RSMembership is a good component. It take some time to understand and configure all the possibilities but then you have a good working membership component. Support was always within a day.

Fantastic Support



Posted on 13 February 2013
Thanks to the RSMembership team for outstanding product support.

Although my requests were minor, the team responded efficiently and quickly to help resolve. This is the 4th RSJoomla product I have purchased with much to my satisfaction.
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RSMembership!

Version:
1.22.11
Developer:
RSJoomla!
Last updated:
May 03 2019
Date added:
Nov 02 2009
License:
GPLv2 or later
Type:
Paid download
Includes:
c m p
Compatibility:
3
Download

Uses Joomla! Update System

Score:


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