Communication

Kunena

Kunena

Free | Forum | Kunena Team
3
Score:
87
260 reviews
Kunena is the leading Joomla forum component. Downloaded more than 8M times in 9 years, Kunena is the only forum/discussion solution for Joomla that is community driven - true open source - public self-help forums, GitHub and documentation Wiki. The most recent stable release, recommended for production websites running J! 3.8 , is Kunena 5.0.13 Details about Kunena 5.0 are contained in the release notes at https://www.kunena.org/blog
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ChronoForums

ChronoForums

Free | Forum | Chrono Man
3
Score:
86
14 reviews
A Joomla forums extension for all your needs, simple with lots of features: Nested forums support. Lock/Stick topics or tag forum topics, tags can have priorities. Advanced search by relevance. Posts reporting and topics manual activation by admins. Posts attachments. Favorites list. Featured topics list. Users voting and a reputation system. Private messages. Auto replies. Global and distinct forums permissions. Rich text editor. Extended new topic form fields. Users profiles and ranking system. Topics subscriptions. Notification emails. Emojis! Themes/Styles support (only 1 is provided). Strong moderation tools (mods can drop spammers and/or their topics/posts with 1 click). Reply to posts directly by email (IMAP required) Simple data migration tool for phpBB bridged forums & Kunena to ChronoForums. Multi language support, currently we have the following ones: Danish, German, English, French, Italian, Dutch, Polish, Portugese and Swedish, thanks for our users! And more.....
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S5 Habla Chat

S5 Habla Chat

Free | Live Support - hosted | Shape5
3
Score:
86
9 reviews
The S5 Habla Chat was powered by www.hab.la and is now powered by olark.com. This great little module gives you the ability to add a simple chat functionality to any Joomla site, letting you talk directly to your customers. Use our default images or create your own with ease. Best of all it is FREE so download it today and enjoy! Uses OLARK network: http://www.olark.com/
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Advisor

Advisor

Paid download | Question & Answers | Moonsoft Team
3
Score:
86
2 reviews
Also FREE Download with Trialpay. Advisor allows you to recomend your products/services according to the answers provided by your users. Define questions and possible answers. Configuration of questions section using HTML editor. Dynamic flow of questions depending on previous answers Define conditions to show each solution. Funcions to export/import full flows. PDF export of answers and solutions at the end of the flow. Configure results using free content, joomla articles, or products from Virtuemart or Hikashop. Linked with HikaShop or Virtuemart products checkout Exportable log with user selections
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Zoho SalesIQ

Zoho SalesIQ

Free | Live Support - hosted | Zoho SalesIQ
3
Score:
83
1 review
It’s time where communication with our customers have gone one step ahead in real time. Give your customers access to real-life agents who they connect instantly. Real names, real photos, real people, real easy. With Zoho SalesIQ you can instantly connect to your customers and deliver instant support. Zoho SalesIQ What is SalesIQ and how does it increase your sales conversions? SalesIQ is a live chat software with visitor tracking to convert your store visitors into customers. A platform trusted by 70000+ users. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score. Engage effectively and close more deals faster. See and have live conversations with your store visitors. Gaining access to a highly insightful list of 'All' your store visitors. Identifying prospects actions of interest and rank visitors to determine their sales-readiness. How SalesIQ can help you to close more deals faster? Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations. Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement. Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns. Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language. Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in. Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client). What our SalesIQ users say? Bo Thygesen - Director of sales and marketing | 2base "SalesIQ helps us to keep our focus on generating more sales to both existing and new customers by being easy accessible and service minded. Our experience with Zoho SalesIQ has been very positive, the Zoho team behind is listening to customer requests and constantly trying to improve the product." This is official Zoho SalesIQ plugin for Joomla. Download Zoho SalesIQ plugin now and sign up here for a free account here: https://salesiq.zoho.com/register.sas?source=Joomla.salesiqdescription
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Tidio Live Chat

Tidio Live Chat

Free | Live Support - hosted | Tytus
3
Score:
83
1 review
The “Tidio Chat” plugin for Joomla gives you the ability to easily add a live chat solution to your Joomla website. With a one click installation, you’re only one step away from talking with your site visitors. Just click on the install button (Get this!). You will then be sent a link to your control panel where you will be able to activate your chat. Once, you activate the chat, you’ll be able to start chatting with your customers in real-time. Features: * Adjust your color scheme * A full list of your site's visitors * Text preview (See what customers are typing) * History of your conversations * Multilanguage * Custom Widget options (Location, Theme, More…)
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Excitel - Click to call

Excitel - Click to call

Free | Communication | Excitel
3
Score:
82
2 reviews
Excitel service helps your customers make calls from the site over the Internet for free. We offer voice communication, which will help you to answer user’s questions in time. As a result, this will increase sales and customer loyalty. The user does not need installation of additional applications every time, adding contacts, going for the phone and dialing long numbers. The user may just click "Call" button and find out all the necessary information. Service Features: Setting of the working hours. Adjust the time for receiving calls, and at the rest of the time users will be able to record voice messages and send them to you. Several lines for simultaneous calls. Enables customers to resolve all issues in a few minutes without waiting for their turn to talk to the operator. Call Forwarding. Allows you to forward the call to another operator or manager. Statistics of the calls. History on each call is available. The system stores the time and duration of the call, and also provides a link to the recording of the conversation. Call Recording. An indispensable functional for analysis of customer feedback, control and development of professional skills of operators. Export of calls data into Excel. If necessary, you can export the data of calls to Excel and produce a comprehensive analysis. Custom design for online call button. The service allows you to create an individual button's appearance according to the site design and corporate style. Cross-platform. The call from the site works on various operating systems (Windows, MacOS, Linux) in the most popular browsers: Chrome 35+, Mozilla Firefox 24+ and Opera 18+. For iOS and Android devices, we have developed mobile applications that can be downloaded on the first use of a button. Subsequent calls to mobile devices will also happen in just one click. This module is designed to simplify the process of adding online call buttons to the website. You can test the functionality of the service during 14 days for free. To receive calls in the future, select the appropriate tariff https://excitel.net/page/pricing.
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ChatNow

ChatNow

Free | Chat | mychatnow
3
Score:
82
2 reviews
Live Chat Software Done Right Free forever plan. Up to 5 agents can be online at the same time. Provide your customers with excellent customer service and collect feedback. Increase your revenue and customer satisfaction level, free of charge. A live chat tool helps you sell more by answering the visitors’ questions, solving their issues and helping them to place an order. Know your customers better and improve your service by collecting contact details and feedback. Using Chatra makes it easy. You can work from web dashboard or download apps for Windows & Mac. No need to stay by your computer all the time: mobile apps for Android and iOS are also available. Not all live chats are the same. We offer a next generation tool. Here is what makes Chatra different: — Keeps history forever. All past conversations are available both for you and your visitors, even if they went to a different page or closed the browser. — Works everywhere. Visitors can chat with you from any browser or device, even if they use Nintendo 3DS or Windows Phone. — Comfortable UI and friendly atmosphere. It looks and feels just like a regular messenger app with smooth animations and avatars. Other Distinctive Features — Triggered actions. Start a chat when certain criteria are met. Greet your visitors or offer help for those who might need it. — Typing insights. See what your visitors type and be ready with an answer even before they send the message. — Group chats. Invite several specialists to the same chat to solve complicated cases or make an impression on your customers. — Cart saving. Offer help for customers stuck on the checkout and avoid possible cart abandonment. — Offline messages. Even when you are offline or unavailable, your customers may still reach you via offline form. — Free forever plan. Includes up to 5 agents online and everything you need for communication.
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LastPhpBB3

LastPhpBB3

Free | Forum add-ons. Autonomous | Kazancev Andrey
3
Score:
74
6 reviews
LastPhpBB3 is a module for CMS Joomla 2.5 and 3.0. It displays list of recent posts or topics from forum on the site Features: *Sorting (by date of first or last message) *Displays themes from selected forum *Allows to exclude selected forums *Allows to select only new themes *Limit the number of outputed themes *Custom date and time format *Displays a fragment of messages *The ability to use different databases for Joomla and phpBB *The ability to use multiple templates for module Includes Russian and English localization. Special version for Admin Panel of Joomla with the lightweight settings can be found on our website http://prog-portal.ru/extension/joomla/viewdownload/9/8 Release History 16 August 2012 - v 1.0 * First Release 07 October 2012 - v 2.0 * The ability to use different databases for Joomla and phpB3 * Option to show the fragment of last message (it may be limited to a few characters or words) * Option to choose template * Bug fixes * Support for joomla 3.0 09 October 2012 - v 2.1 * Additional parameters (for caching) * Allow to choose how to display the smilies * Allow to choose page to open links (current or new) * Returned field to enter path to forum * Fixed a bug with bbcodes 02 November 2012 - v 2.2 * Option to hide date and time * Dots after reduced sentences 14 November 2012 - v 2.3 * Dots are now displayed only after reduced posts * Fixed name of the month for the English localization * Correcting option to choose specific forums * Separators in templates now appear correctly * Default template code is validated now correctly 2 December 2012 - v 2.3.1 * Fixed links on dived template 23 December 2012 - v 2.3.3 * Closing additional connection from Database (if it was used) * Fixed count of messages * Error with forum_id=0 10 January 2012 - v 2.3.4 * Fixed a bug in the dived template * Replaced deprecated functions * Fixed several bugs related to MySQL 18 February 2014 - v 2.3.7 * Fixed arror with database * Support of mysqli 27 October 2014 - v 2.3.8 * PhpBB 3.1 support 25 December 2014 - v 2.3.9 * Forum Filtering fix
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AWDlive Support

AWDlive Support

Paid download | Live Support | Dashbite.com
3
Score:
73
1 review
AWDlive Support is a Joomla component that lets you easily integrate a live chat in your website. AWDlive support system will help you to assist your website visitors at those crucial moments that decide whether they become valuable customers. AWDlive Support system is your person-to-person customer service that only live chat can provide It consist of a frontend support window chat component. and a module for the online or offline support icon this is not a Hosting Service, ones you buy the component you can install it in your site and no need to pay again.
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Smart Shoutbox

Smart Shoutbox

Paid download | Shoutbox | The Krotek
3
Score:
72
7 reviews
Full-featured Joomla chat component and module, which can be used as local or external shoutbox for cross-site chatting. Supports multiple categories (chat rooms), files uploading, multiple chat instances and rich filtering. Comes with tons of different options and expandable functionality. ★ FEATURES ★ Flexible template with full support of mobile devices. Create unlimited number of categories (chat rooms) with descriptions. Install unlimited number of modules and select categories for each module separately. A lot of customization options like shout or member name length, show or hide avatars, etc. Replace images with neat thumbnails and lightbox. Replace videos with links and lightbox or with embedded player. Customers can upload files and attach them to their shouts. Display member avatar from different components: Contacts, JomSocial, CommunityBuilder, EasySocial and more. Automatically or manually refresh chat window, flood control and extra permission checks to avoid spamming. Customizable and fully keyboard controllable text editor. Ban or unban members from chat (do not affect the rest of your site). Chat template can be easily styled with CSS (any element can be hidden, resized or colored) and language file (any text can be changed). Shouts archive page on front-end with search and filtering options. Cron job to automatically delete shouts older, than X days and orphaned files. ★ WHY SMART SHOUTBOX? ★ First of all, there're not much chat solutions for Joomla and existing ones are either too simple and ugly or overloaded with JavaScript and useless features. Smart Shoutbox is a balanced chat component with neat layout and a fairly enough scripts and features to work smoothly and almost faultlessly. We always monitoring chat and our customers' feature requests, but add only vital and really cool stuff, which will make Smart Shoutbox even better keeping it balanced. Try it for yourself and you will see, that this all is true.
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FrescoChat Live Chat

FrescoChat Live Chat

Free | Live Support - hosted | sebastian odena
3
Score:
72
2 reviews
Chat on our Web chat dashboard or install apps for your desktop or mobile. All platforms and OS supported. Set up your working hours and FrescoChat will manage your online / offline status: Create as many time ranges as you need for your breaks or build complex weekly shift schemes for your agents Stay connected from multiple devices: FrescoChat will follow you wherever you are Use it as a contact widget when no agent is connected TEAM FEATURES Departments: Group agents into departments, let the web visitor decide to which department they want to chat Let the user select the agent he wants to contact Intelligent routing: FrescoChat will look for the least busy operator, and send chat requests to agents in a round robin fashion, if there's no response, will send an alert to the next available agent Agent to agent chat: Being Jabber based, you chat with other agents the same way you use to do it it with your current messaging client Transfer chats: Transfer your chat session to a specific agent, department, or simply to the next agent available CUSTOMIZING LOOK AND FEEL Add custom form fields to your pre-chat and offline form with lots of customization options Use our default fixed-position chat bar or pick your own clickable images to popup the chatbox Select your own attention grabber Choose from dozens of themes for your chat box and chat bar Translate / Localize messages and texts on chat box Set up chat box size, position and even zoom.
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Live Chat Support

Live Chat Support

Paid download | Live Support | http://www.joompolitan.com/
3
Score:
68
4 reviews
Live Chat Joomla extension is designed to provide a live support on your Joomla website. With live chat support, you can have a real time live chat with your customers on your Joomla website. It is easy and simple. After install this live chat support extension, it doesn't need any configuration in your administrator panel. All what you need to do is adding a menu. If your customers need your live help, live support or live chat with you, they can click the menu and start to live chat with you in the coming page. Live chat extension provide the best way to provide live support. Live support is the best way to enlarge your business. Live chat extension provides two mode for you, the online mode and offline mode. When you are online, you can chat with your customers to provide live support. Once you are offline, this live chat extension will provide your customers a email support form, so that they can search for support by email. Live Chat Joomla extension makes live support easier than ever. This extension doesn't need any modules to work with. Therefore, one simple installation is enough. This extension don't need any special configuration. To enable your customer can have live chat with you, please provide them a menu on the page. Then you can have a nice live chat with your customers. Live chat extensions is designed to work with Joomla 2.5.x and Joomla 3.x.x. There is no compatible problems at all. It supports multiple live chats concurrently. You can have live chat with several customers at one time. There is no limitations. Live Chat extension provides a voice notification. Once there is a live chat coming, you will get a sound notification. It will help you to avoid missing any live support requests. It also provides a finish chat function. So if there is any mischief, you can discard it and you will not get any disturb from that session. Let's Live Chat help you to promote your sales, reduce your operating costs and increases your customer satisfaction by providing live support on your Joomla website. Main Features: 1. Simplest installation; 2. Simplest settings, it will work without any settings actually; 3. Simplest live chat session management; 4. One step to enable your customers live chat with you; 5. Sound notification for a new coming live chat (you can turn off it any time); 6. Fast reply is available; 7. 6 emoticons available, you can add more if you want; 8. No programming skills required;
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Formilla Live Chat

Formilla Live Chat

Paid download | Live Support - hosted | Formilla.com
3
Score:
65
5 reviews
The Formilla.com Live Chat extension installs live chat with real-time visitor monitoring to your Joomla website in just a few minutes. Allow your visitors to chat with you live if they have any questions or need support! Use our free standard package forever or upgrade to Premium services when you're ready for more! Formilla.com Live Chat Features: Installs Instantly: You can use the out-of-the-box Formilla Live Chat web interface to begin live chat immediately. The live chat button will appear on your Joomla website upon installation/activation of this extension. Real-time Visitor Monitoring: Formilla Live Chat real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them. View each visitor's page URL, referring site, new user vs. returning, and more. Formilla Live Chat visitor monitoring comes with any of our Premium account packages. Chat via iPhone/iPad and Android Devices: Chat via your mobile device by using our iPhone/iPad or Android apps! Install our app and simply login to your Formilla account to stay in touch with customers from anywhere! Formilla Live Chat mobile apps come with any of our Premium account packages. Language Support (International): Our Language support option allows you to customize the text of the live chat buttons, chat forms, and offline email forms. Our Premium packages allow you to customize your live chat widget in any language, including Spanish, French, Indonesian, Portuguese, Russian, Hindi, Polish, Japanese, Korean, Italian, and much more! Pro-active Chat: Enable pro-active chat to trigger live chat automatically with a visitor after a defined number of seconds. Attention Grabbers: Formilla.com Live Chat offers the Use of an Attention Grabber to get the attention of your visitors! Upload a custom image with your picture or any other message you'd like to communicate. Get creative and use it for marketing promotions too! Custom Banners, Colors, and Themes: Formilla.com Live Chat software Premium packages allow you to customize your chat widgets to match your site's look and feel. Change the color of the chat button/widget, chat message and font color, backgrounds, etc. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat! Desktop Notifications: Make sure you don't miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat. This feature currently works with Chrome, Firefox, and Safari. User/Agent is Typing a Message...: Now you don't need to wonder if the person you're chatting with is even on the other end! Formilla.com Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes conversations more enjoyable. Offline Email Form: Formilla.com Live Chat software automatically displays as an 'Email us' button on your site when you're offline. You can manage offline messages through the Formilla.com Customer Inbox or on the go by using your preferred email client. The Customer Inbox comes with your live chat software account as a Help Desk solution for managing customer email, customer feedback, prioritization, and ticket management. Help Desk: The Customer Inbox help desk allows you to search your live chat history or offline emails by customer email address, priority, status (new, read, pending, complete), flagged vs. unflagged, and also assign an item to another user of your Formilla.com Live Chat account. Chat History: Access your live chat history and offline emails as well via the Formilla.com Live Chat Customer Inbox help desk solution. Export Email Data: Formilla.com Live Chat software allows you to export your customers' email addresses from the Customer Inbox help desk to construct email marketing campaigns via your preferred tool. Get started immediately with our free live chat package that comes with 15 days of premium services as well.
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BlastChat

BlastChat

Free | Chat - hosted | BlastChat
3
Score:
64
79 reviews
BlastChat is a live communication hosting service designed for website communities from the smallest personal websites to the huge megasites who desire to provide their members and visitors with a live online communication experience. Four interfaces - Bar, Chat, Shout and Mobile. Implemented as a Web 2.0 application and hosted on our servers, BlastChat delivers fast and reliable communication solution to your website without heavy load on your server, without worries about bandwidth and with no system level administration needs on your end. You do not have to be a computer programmer or system administrator to implement professional chat. BlastChat installs in minutes, requires no coding on your part and your chat rooms can be up and running TODAY! BlastChat is the perfect solution for general community chatting, online moderated interviews or teaching sessions, customer support or any other use you might need, whether you need to communicate with a single person or hundreds. More about BlastChat features can be found at our homepage. (Editor's note is incorrect)
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JE Messenger

JE Messenger

Paid download | PMS | Harmis Technology
3
Score:
59
4 reviews
100% MVC structure follow. User can send mail to joomla user. It includes attachment. User gets mail internally and externally. We put Ajax search. User can search receiver user mail address using his/her username. User can move received mail to any folder from any folder. User can forward and reply received mail. Deleted mail from inbox, outbox & drafts user can get it from trash. Setting tab contain new mail address that if user want to get mail on it. User get mail on new mail address if setting enabled. This component is a simple and graceful personal messaging system built entirely with the new MVC framework. No configuration is required to use this component. All functionality same as webmail also include the ajax suggestion search inside that Messenger is a powerful PMS, which gives the ability to your users to send HTML messages, embed one of document, PDF, image, etc. New features added :- 100% SEF and SEO friendly url generated. New design maded You can add the groups now and send mail to group Change Log :- Below bug solved Arbitrary File Upload Vulnerability remove on new version feature001::group added feature002::design tab added feature003::sef added at primary base bug001::attachment file download bug002::validation added
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Kide Chat Pro

Kide Chat Pro

Paid download | Chat | JoniJnm
3
Score:
58
7 reviews
Languages: Catalan, Czech, German, English, Spanish, French, Croatian, Hungarian, Italian, Dutch, Portuguese, Russian, Slovenian, Persian, Serbian, Polish Works in Joomla 1.5, 1.6, 1.7, 2.5, 3.0 and 3.1 Captcha User color Ability to view history Ban users Icons Sound notification when a message is sent Template system Private messages BBCode Commands Module Kide Users Inline Change tab title when there are new messages 3 months of subscription (to download the component every time you want. Support is free) Only 4.90€. Free version: http://extensions.joomla.org/extensions/communication/shoutbox/9406 Changelog 20 Jan 2014 - v1.4.4 Fixed bug opening kide and smileys popups (thanks Stranger) Fixed bug editing icons in Joomla 3.0+ (thanks Stranger) 27 Oct 2013 - v1.4.3 Added Swedish language (thanks Jan Edelius) Fixed bug in Joomla 3 (thanks HN2021) Fixed bug adding bans from Kide Admin (thanks knathanail) ! Changed swf sound by a mp3 file 23 Aug 2013 - v1.4.2 Fixed important bug in modkideusers_inline Fixed little bug in css dark template 03 May 2013 - v1.4.1 ^ Restored "time bar" (thanks feddx) 11 Apr 2013 - v1.4.0 Deleted http push method (a lot of problems with apache servers) Fixed bug with sessions in module (thanks fraenk) 02 Apr 2013 - v1.3.5 Be sure mysql cache is disabled in "push" ajax request Be sure "push" ajax request ends with javascript abort Fixed bug when alert of new messages ! Changed default session time from 100 to 200 seconds ! Changed default max execution time from 90 to 60 seconds 01 Apr 2013 - v1.3.4 Change tab title when it's not actived for alert of new messages (pro version) New option in kide config to disable privates Show IP in admin kide messages
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My Live Chat

My Live Chat

Free | Live Support - hosted | mylivechat
3
Score:
55
8 reviews
Add Live Chat Software to your Joomla. It's 100% FREE! 122,885 Accounts and Growing. Turn Visitors Into Customers. Talk with customers in real-time, monitor site traffic, analyze visitors' web activities, provide excellent support and increase sales My Live Chat plugin for Joomla provides an easy way to integrate your Joomla!-powered website with the Live Chat solution. My LiveChat is a fast, high performance and most user-friendly live chat solution. It allows you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage. It only takes a few minutes! Insert a simple piece of HTML code into your webpage and you are all set. Talk to your website visitors. Increase sales and improve customer service. Start right now!
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