Communication

Universal Chat

Universal Chat

Free | Chat - hosted |
3
Score:
73
1 review
Combining Analytics, Chatbot and Live Operators One Tool to do it All Live chat | Chat bot | Tools for all platforms Real-time analytics | Group conversations | Email follow up | Timed greetings Multisite monitoring | Leave messages for returning clients | Remote attendance | Blacklisting Machine Learning | Notifications | Proactive engagement | History forwarding Universal Chat in three sentences Create triggers and auto-greetings to make visitors engage with you Have the chatbot take care of up to 80% of the conversation, significantly making job easier for you and responses faster to your clients Follow it all from your mobile phone, and engage when necessary. No need to attend a PC all the time! Introduction Universal allows you to chat with your online customers from your mobile while they visit your website. You don't have to hire a support center to monitor your website 24/7 or worry about not being able to respond to clients; with Universal you can take your site with you, everywhere. Universal is installed on your Telegram Messenger. Telegram offers a wide variety of apps and platforms and Universal works with them all, so you can use any platform that you like. If you like Universal, don't forget to rate us :) Not just a LiveChat Service Universal is not just about a LiveChat extension to your website. It is tightly integrated with Piwik in order to offer real-time analytics: You will instantly know when somebody is on your site. You can see where they are from, how they found you and what they are interested in You can define goals, so you can engage at the right time. For instance if they visit a specific product, or if they stay for a long while on your site, you will know it is the right time to engage You can call the customers - you dont need to wait for them to call you. Increase trust. You are much more reliable and customers feel safer when they know you are there and they can call you easily Get more leads. Research showed that Universal offered 20x more lead generation than any Contact us page, and we could connect to customers that were impossible without a LiveChat solution. Decrease your costs. LiveChat costs ca. 40% less than phone. Also, you don't need to hire a dedicated staff - with Universal you can take your website with you anywhere you go. Features of Universal Chat Get Started For Free! No time limit. No hidden fees. Add Universal Chat to your website and get started today! The free plan has everything you need to get your business running. Based on Telegram No need to install any software - control everything through your Telegram account! Get notifications and messages and respond to clients without leaving the platform you use every day! Chatbot for Fast Response Universal's Chatbot not only lifts the burden of answering repetitive questions, but also offers instant, rich answers to your clients, improving the customer experience drastically. Support Center The Business Plan enables you to setup group chats - you can have several operators on the watch to deal with the increasing number of visitors. Operators can easily pass customers to other operators, and the visitor will not notice a thing! A 24/7 LiveChat Solution Universal enables website-mobile communications - visitors can call you from the livechat system on the website while you can send the responses from your phone. This means you can reduce offline hours and offer customer service without hiring an extensive service support staff. You can now take care of your clients - anytime, from anywhere. Know What's Happening on Your Site Universal gives you the pulse of your website in real-time. Not only can you talk to your clients, but you can also see the visitors online, the pages they are visiting and the source where they came from, allowing you to step in efficiently to convert them to customers Proactive Chats With Universal, you don't have to wait for the visitors to call you - you can call them! Universal can alert you when users stay for too long on your website or when they visit certain pages, and you can step in to maximize the conversion rate. Piwik Integration Piwik is a great website analytics tool which offers you real-time information about your currently online visitors. Universal integrates with Piwik, allowing you to get full visitor profile: which country they are from, how they found your website and what pages they are visiting. Custom Visitor Alerts Want to know when customers visit a specific page or a specific product so you can engage with them? Piwik allows you to define "Goals", and Universal makes full use of this feature. Define goals in Piwik, and Universal will alert you on your Telegram as soon as they are triggered! Improve Your Efficiency Universal gives you constant, real-time reports. As such, you can easily learn: Which pages are visited most? And which pages are not working well? What are the most successful products? Which issues need to be improved? Are there any bugs, non-functioning parts or missing links on your website? The Best Solution For Mobile Phones Smartphones have a small display size by nature. This calls for solutions customized for phones to respond to user expectations. Universal allows customers to gracefully take their conversation to Facebook Messenger or Telegram if they prefer that to the web interface. Facebook Messenger If your visitors have Facebook Messenger installed, then calling you from there is just a tap away. Users can call you via the Messenger app, and you would get the messages on your Telegram! You are also able to reply to them from Telegram! Telegram Connection If your visitors have Telegram installed, then calling you from there is just a tap away. They can either call you directly on your channel, or Universal can alert you and send you the visitor's name. This scenario is useful if you have several operators who should be notified. Dedicate Operators Universal allows you to assign different operators to different web pages! This means you can have a one operator for the Products section, and a different operator for the Services section, effectively allowing you to improve customer service by assigning dedicated work force Blacklisting Worried about spam? Universal allows you to blacklist user IPs. Don't worry - we also offer an un-blacklisting command. Blacklisting can also be used on your own account to exclude your IP - so no false alerts are sent to operators when you are checking on your own website. Offline and Online For those who cannot offer 24/7 support - no worries. Take the chat offline with a single command and bring it back in the same way. Your visitors will see a notice that you are offline and typically wont expect responses from you, but they can leave their messages anyway. If you like Universal, don't forget to rate us :)
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Easy Zopim

Easy Zopim

Free | Live Support - hosted | EasyJoomla.org
3
Score:
73
1 review
The plugin loads the very popular ZOPIM chat from https://www.zopim.com/ service into a Joomla! site. Customers can contact you easily online and you will increase your store's credibility and possibly revenues. Key Features: * The plugin automatically chooses language according to the default Joomla! language. * For every language, a different Zopim account can be loaded. * All texts are loaded from language .ini files, so they are possible to edit or you can easily add a new language translation. * For now, there are: English, French, Czech, Greek and Russian and more can be added. * Zopim chat is loaded only where it is needed. It will not load into modal boxes or Joomla!-generated PDFs. * Zopim will not load on mobile devices where is no space for that. * For logged in users, the plugin will fill name and email to Zopim chat for them. You conduct the chat in the ZOPIM application on https://www.zopim.com/ and you will get a weekly report on the number of successful and missed chats. Since version 1.0.6, the plugin supports new Zopim widget v2.
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PushAlert - Web Push Notifications

PushAlert - Web Push Notifications

Free | Communication | PushAlert
3
Score:
73
1 review
PushAlert is a marketing tool to increase reach and sales, which allows you to push real-time notifications to your website users on both mobile and desktop. With the Joomla plugin, you can be up and running with push notifications to your visitors on chrome and firefox web browsers in a matter of minutes. You can get better engagement by targeting current users and also get repeat traffic. Register for a free account on PushAlert.co and enter your website ID which is available in your PushAlert Dashboard. PushAlert Joomla Plugin Features - No need for any coding - Shows the subscriber opt-in box automatically If you have any issues with the plugin, please reach out to us at support@pushalert.co
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FAQueue

FAQueue

Free | Question & Answers | Bay 6 Studio
3
Score:
73
1 review
FAQueue is a Joomla! FAQ manager extension. Easily manage your frequently asked questions and save time with customer support and inquiries. FAQueue allows administrators to easily categorize and manage all FAQs in the system with a friendly admin interface. FAQueue has many powerful features including optional front end submissions and management, multi-lingual support using Joomla's built-in language management tools and associations, the ability to add attachments to FAQs and link to helpful documents or more information. Key Features: Supports categories and nested categories Supports Joomla access control levels Supports Joomla tagging Supports Joomla multi-language Supports Joomla versioning Front end FAQ management (optional) Optional approval and moderation of FAQs submitted via front end forms Admin notifications when FAQs submitted via front end forms Ability to attach multiple documents to FAQs Batch processes for categories, FAQs, and documents to easily manage multiple items at once Ability to set featured FAQs for each category - featured items will show before any other FAQs Multiple layout options for accordion or static view, which can easily be overridden User friendly modularized admin dashboard
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FrescoChat Live Chat

FrescoChat Live Chat

Free | Live Support - hosted | sebastian odena
3
Score:
72
2 reviews
Chat on our Web chat dashboard or install apps for your desktop or mobile. All platforms and OS supported. Set up your working hours and FrescoChat will manage your online / offline status: Create as many time ranges as you need for your breaks or build complex weekly shift schemes for your agents Stay connected from multiple devices: FrescoChat will follow you wherever you are Use it as a contact widget when no agent is connected TEAM FEATURES Departments: Group agents into departments, let the web visitor decide to which department they want to chat Let the user select the agent he wants to contact Intelligent routing: FrescoChat will look for the least busy operator, and send chat requests to agents in a round robin fashion, if there's no response, will send an alert to the next available agent Agent to agent chat: Being Jabber based, you chat with other agents the same way you use to do it it with your current messaging client Transfer chats: Transfer your chat session to a specific agent, department, or simply to the next agent available CUSTOMIZING LOOK AND FEEL Add custom form fields to your pre-chat and offline form with lots of customization options Use our default fixed-position chat bar or pick your own clickable images to popup the chatbox Select your own attention grabber Choose from dozens of themes for your chat box and chat bar Translate / Localize messages and texts on chat box Set up chat box size, position and even zoom.
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onWebChat

onWebChat

Free | Live Support | onWebChat
3
Score:
71
7 reviews
Live Chat software for your website. Install onWebChat live chat extension in less than a minute, chat with your visitors and provide amazing customer support! Stop losing your hesitant customers! Chat with your website visitors, monitor site traffic in real-time, provide better customer support and increase your sales. onWebChat live chat free extension for Joomla provides an easy way to integrate your Joomla website with our innovative live chat - live support system. We offer 100% free plan available forever. Plus, you get 1-month live chat trial of Premium plan with registration! Start now! It takes less than a minute, just activate the extension and sign up for our live chat service: https://www.onwebchat.com onWebChat Features Fully customizable chat widget (colors, size, position, texts) Real time visitor monitoring - keep track of your visitors Android app available - chat with your visitors on the go Typing insights - see what your visitors are typing in real time Triggers - automatically initiate chat with visitors Operators can start chatting with any visitor Transfer chats between operators Chat / operator statistics Geolocation data of visitors Block/unblock visitors Text shortcuts (canned responses) Apply animations to the live chat widget Attention Grabbers Send chat emoticons Full chat transcript history Multiple operators Install live chat on multiple websites Live chat widget language customization Sound / desktop notifications for new chats Sound notification for new visitors Offline form, when no operators are online Pre-Chat form Hide/show live chat widget on mobiles Easy file sharing with your visitors SSL/data security for all live chat communication Free live chat plan available forever Fast and helpful support onWebChat live chat improves customer satisfaction and allows them to: Talk to you directly with no cost Send you a message when you are offline No need to open external application - chat inside your web pages Send/get files very easy using live chat widget Your customers will love it! Installation Create an account on onWebChat live chat service. Login to the operator console, go to "Settings" page and copy the "Chat Id" key. Install the onWebChat live chat extension. Paste the "Chat Id" to the field and click "Save". Check your website, you should see the live chat widget. Now you can provide live support to your visitors! FAQ Do I have to pay for onWebChat? No payment is required to sign up. When you sign up, you get for free Premium plan for 1 month. After 1 month if you don't pay for the Premium plan, you will downgrade to the Free plan. Please visit our pricing page for more info. Do I have to install any extra software? No, you have to install this extension and just sign up on onWebChat live chat service. How can I change the appearance of the live support widget on my page? You can change all your chat widget settings from your onWebChat Admin Page. Is it possible to translate any text on the chat widget? Yes, all texts are translatable and you can set your own language and texts you like. Can I initiate a chat before the visitor does? Yes, simply click on a visitor from the visitors list. Can I hide chat’s widget when I am offline? Yes, just deselect "use offline form" at your operator console. The chat widget will be hidden when all operators are offline or have select "invisible" status. If you select to use offline form, the offline form will be shown. Is there a white-label option? Yes, on Premium plan you can select "white-label" option with a small extra cost. Our logo will be removed from your live chat widget on your website! How safe is our data? We take data security very seriously. All communication between you and your web visitors is over SSL (Secure Socket Layer). This ensures that all live chat data remain private and integral. Do you need any assistance? Feel free to chat with us on www.onwebchat.com If you like this live chat extension please write a review to help us improve.
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Output Desk Live Chat

Output Desk Live Chat

Free | Live Support - hosted | Srimax
3
Score:
70
1 review
Powerful Live Chat to engage your website visitors / customers in real-time and improve your sales. Output Desk is a Live Chat plugin assists you to Answer your customers in real-time and make them happy. Once you installed the plug-in, you will be ready to avail the benefits of Output Desk provides. With Output Desk, say your website visitors that you are there to help them lively and turn your Idle Joomla website as Live. You can download this plugin directly & install with your Joomla site. Also can use freely through FREE plan. No Credit Card required for Signup. How it Works? After installing the plug-in successfully, just link with your Output Desk Account to get the Live Chat box on your website. Then launch Output Desk Dashboard to access the features and to see the list of visitors on your website, to whom you can write to any-time. Key Features Simple and easiest installation Customizable chat window Chat History Off-line messages form for your visitors to send you an email, when you are away Option to upload your profile picture to make trust on your visitors Canned Responses to help you during live chat Chat Tags to display the predefined answer Easy to use web-chat interface
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Chatra

Chatra

Free | Chat | Chatraio
3
Score:
70
1 review
Chatra live chat + Cart Saver. Boost conversions, solve issues, in real time. Free forever plan. Up to 5 agents can be online at the same time. Live chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your service: identify problems, collect contact info and understand your customers better. It’s really easy with Chatra. Work from a web dashboard or desktop apps for Windows & Mac. Even on the go we’ve got you covered with Android & iOS apps. Distinctive Features: Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out. Live typing insights. See what customers type before they hit "send". Save time on preparing an answer. Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service. Visitor information. Know your customers — what page they are on, where are they from and what device and system they use to access your store. Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app. Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site. Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance. Correct typos. Correct answers after sending the message. Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone. Looks & feels as a messenger app. Smooth animations, avatars, beautiful design. Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions. Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered! Free forever plan. For all features check: https://chatra.io
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Live Chat Support

Live Chat Support

Paid download | Live Support | http://www.joompolitan.com/
3
Score:
68
4 reviews
Live Chat Joomla extension is designed to provide a live support on your Joomla website. With live chat support, you can have a real time live chat with your customers on your Joomla website. It is easy and simple. After install this live chat support extension, it doesn't need any configuration in your administrator panel. All what you need to do is adding a menu. If your customers need your live help, live support or live chat with you, they can click the menu and start to live chat with you in the coming page. Live chat extension provide the best way to provide live support. Live support is the best way to enlarge your business. Live chat extension provides two mode for you, the online mode and offline mode. When you are online, you can chat with your customers to provide live support. Once you are offline, this live chat extension will provide your customers a email support form, so that they can search for support by email. Live Chat Joomla extension makes live support easier than ever. This extension doesn't need any modules to work with. Therefore, one simple installation is enough. This extension don't need any special configuration. To enable your customer can have live chat with you, please provide them a menu on the page. Then you can have a nice live chat with your customers. Live chat extensions is designed to work with Joomla 2.5.x and Joomla 3.x.x. There is no compatible problems at all. It supports multiple live chats concurrently. You can have live chat with several customers at one time. There is no limitations. Live Chat extension provides a voice notification. Once there is a live chat coming, you will get a sound notification. It will help you to avoid missing any live support requests. It also provides a finish chat function. So if there is any mischief, you can discard it and you will not get any disturb from that session. Let's Live Chat help you to promote your sales, reduce your operating costs and increases your customer satisfaction by providing live support on your Joomla website. Main Features: 1. Simplest installation; 2. Simplest settings, it will work without any settings actually; 3. Simplest live chat session management; 4. One step to enable your customers live chat with you; 5. Sound notification for a new coming live chat (you can turn off it any time); 6. Fast reply is available; 7. 6 emoticons available, you can add more if you want; 8. No programming skills required;
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Formilla Live Chat

Formilla Live Chat

Paid download | Live Support - hosted | Formilla.com
3
Score:
67
5 reviews
The Formilla.com Live Chat extension installs live chat with real-time visitor monitoring to your Joomla website in just a few minutes. Allow your visitors to chat with you live if they have any questions or need support! Use our free standard package forever or upgrade to Premium services when you're ready for more! Formilla.com Live Chat Features: Installs Instantly: You can use the out-of-the-box Formilla Live Chat web interface to begin live chat immediately. The live chat button will appear on your Joomla website upon installation/activation of this extension. Real-time Visitor Monitoring: Formilla Live Chat real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them. View each visitor's page URL, referring site, new user vs. returning, and more. Formilla Live Chat visitor monitoring comes with any of our Premium account packages. Chat via iPhone/iPad and Android Devices: Chat via your mobile device by using our iPhone/iPad or Android apps! Install our app and simply login to your Formilla account to stay in touch with customers from anywhere! Formilla Live Chat mobile apps come with any of our Premium account packages. Language Support (International): Our Language support option allows you to customize the text of the live chat buttons, chat forms, and offline email forms. Our Premium packages allow you to customize your live chat widget in any language, including Spanish, French, Indonesian, Portuguese, Russian, Hindi, Polish, Japanese, Korean, Italian, and much more! Pro-active Chat: Enable pro-active chat to trigger live chat automatically with a visitor after a defined number of seconds. Attention Grabbers: Formilla.com Live Chat offers the Use of an Attention Grabber to get the attention of your visitors! Upload a custom image with your picture or any other message you'd like to communicate. Get creative and use it for marketing promotions too! Custom Banners, Colors, and Themes: Formilla.com Live Chat software Premium packages allow you to customize your chat widgets to match your site's look and feel. Change the color of the chat button/widget, chat message and font color, backgrounds, etc. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat! Desktop Notifications: Make sure you don't miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat. This feature currently works with Chrome, Firefox, and Safari. User/Agent is Typing a Message...: Now you don't need to wonder if the person you're chatting with is even on the other end! Formilla.com Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes conversations more enjoyable. Offline Email Form: Formilla.com Live Chat software automatically displays as an 'Email us' button on your site when you're offline. You can manage offline messages through the Formilla.com Customer Inbox or on the go by using your preferred email client. The Customer Inbox comes with your live chat software account as a Help Desk solution for managing customer email, customer feedback, prioritization, and ticket management. Help Desk: The Customer Inbox help desk allows you to search your live chat history or offline emails by customer email address, priority, status (new, read, pending, complete), flagged vs. unflagged, and also assign an item to another user of your Formilla.com Live Chat account. Chat History: Access your live chat history and offline emails as well via the Formilla.com Live Chat Customer Inbox help desk solution. Export Email Data: Formilla.com Live Chat software allows you to export your customers' email addresses from the Customer Inbox help desk to construct email marketing campaigns via your preferred tool. Get started immediately with our free live chat package that comes with 15 days of premium services as well.
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Zoho SalesIQ

Zoho SalesIQ

Free | Live Support - hosted | Zoho SalesIQ
3
Score:
65
1 review
It’s time where communication with our customers have gone one step ahead in real time. Give your customers access to real-life agents who they connect instantly. Real names, real photos, real people, real easy. With Zoho SalesIQ you can instantly connect to your customers and deliver instant support. Zoho SalesIQ What is SalesIQ and how does it increase your sales conversions? SalesIQ is a live chat software with visitor tracking to convert your store visitors into customers. A platform trusted by 70000+ users. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score. Engage effectively and close more deals faster. See and have live conversations with your store visitors. Gaining access to a highly insightful list of 'All' your store visitors. Identifying prospects actions of interest and rank visitors to determine their sales-readiness. How SalesIQ can help you to close more deals faster? Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations. Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement. Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns. Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language. Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in. Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client). What our SalesIQ users say? Bo Thygesen - Director of sales and marketing | 2base "SalesIQ helps us to keep our focus on generating more sales to both existing and new customers by being easy accessible and service minded. Our experience with Zoho SalesIQ has been very positive, the Zoho team behind is listening to customer requests and constantly trying to improve the product." This is official Zoho SalesIQ plugin for Joomla. Download Zoho SalesIQ plugin now and sign up here for a free account here: https://salesiq.zoho.com/register.sas?source=Joomla.salesiqdescription
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Tidio Live Chat

Tidio Live Chat

Free | Live Support - hosted | Tytus
3
Score:
65
1 review
The “Tidio Chat” plugin for Joomla gives you the ability to easily add a live chat solution to your Joomla website. With a one click installation, you’re only one step away from talking with your site visitors. Just click on the install button (Get this!). You will then be sent a link to your control panel where you will be able to activate your chat. Once, you activate the chat, you’ll be able to start chatting with your customers in real-time. Features: * Adjust your color scheme * A full list of your site's visitors * Text preview (See what customers are typing) * History of your conversations * Multilanguage * Custom Widget options (Location, Theme, More…)
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BlastChat

BlastChat

Free | Chat - hosted | BlastChat
3
Score:
61
79 reviews
BlastChat is a live communication hosting service designed for website communities from the smallest personal websites to the huge megasites who desire to provide their members and visitors with a live online communication experience. Four interfaces - Bar, Chat, Shout and Mobile. Implemented as a Web 2.0 application and hosted on our servers, BlastChat delivers fast and reliable communication solution to your website without heavy load on your server, without worries about bandwidth and with no system level administration needs on your end. You do not have to be a computer programmer or system administrator to implement professional chat. BlastChat installs in minutes, requires no coding on your part and your chat rooms can be up and running TODAY! BlastChat is the perfect solution for general community chatting, online moderated interviews or teaching sessions, customer support or any other use you might need, whether you need to communicate with a single person or hundreds. More about BlastChat features can be found at our homepage. (Editor's note is incorrect)
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My Live Chat

My Live Chat

Free | Live Support - hosted | mylivechat
3
Score:
59
8 reviews
Add Live Chat Software to your Joomla. It's 100% FREE! 122,885 Accounts and Growing. Turn Visitors Into Customers. Talk with customers in real-time, monitor site traffic, analyze visitors' web activities, provide excellent support and increase sales My Live Chat plugin for Joomla provides an easy way to integrate your Joomla!-powered website with the Live Chat solution. My LiveChat is a fast, high performance and most user-friendly live chat solution. It allows you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage. It only takes a few minutes! Insert a simple piece of HTML code into your webpage and you are all set. Talk to your website visitors. Increase sales and improve customer service. Start right now!
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JE Messenger

JE Messenger

Paid download | PMS | Harmis Technology
3
Score:
59
4 reviews
100% MVC structure follow. User can send mail to joomla user. It includes attachment. User gets mail internally and externally. We put Ajax search. User can search receiver user mail address using his/her username. User can move received mail to any folder from any folder. User can forward and reply received mail. Deleted mail from inbox, outbox & drafts user can get it from trash. Setting tab contain new mail address that if user want to get mail on it. User get mail on new mail address if setting enabled. This component is a simple and graceful personal messaging system built entirely with the new MVC framework. No configuration is required to use this component. All functionality same as webmail also include the ajax suggestion search inside that Messenger is a powerful PMS, which gives the ability to your users to send HTML messages, embed one of document, PDF, image, etc. New features added :- 100% SEF and SEO friendly url generated. New design maded You can add the groups now and send mail to group Change Log :- Below bug solved Arbitrary File Upload Vulnerability remove on new version feature001::group added feature002::design tab added feature003::sef added at primary base bug001::attachment file download bug002::validation added
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Kide Chat Pro

Kide Chat Pro

Paid download | Chat | JoniJnm
3
Score:
58
7 reviews
Languages: Catalan, Czech, German, English, Spanish, French, Croatian, Hungarian, Italian, Dutch, Portuguese, Russian, Slovenian, Persian, Serbian, Polish Works in Joomla 1.5, 1.6, 1.7, 2.5, 3.0 and 3.1 Captcha User color Ability to view history Ban users Icons Sound notification when a message is sent Template system Private messages BBCode Commands Module Kide Users Inline Change tab title when there are new messages 3 months of subscription (to download the component every time you want. Support is free) Only 4.90€. Free version: http://extensions.joomla.org/extensions/communication/shoutbox/9406 Changelog 20 Jan 2014 - v1.4.4 Fixed bug opening kide and smileys popups (thanks Stranger) Fixed bug editing icons in Joomla 3.0+ (thanks Stranger) 27 Oct 2013 - v1.4.3 Added Swedish language (thanks Jan Edelius) Fixed bug in Joomla 3 (thanks HN2021) Fixed bug adding bans from Kide Admin (thanks knathanail) ! Changed swf sound by a mp3 file 23 Aug 2013 - v1.4.2 Fixed important bug in modkideusers_inline Fixed little bug in css dark template 03 May 2013 - v1.4.1 ^ Restored "time bar" (thanks feddx) 11 Apr 2013 - v1.4.0 Deleted http push method (a lot of problems with apache servers) Fixed bug with sessions in module (thanks fraenk) 02 Apr 2013 - v1.3.5 Be sure mysql cache is disabled in "push" ajax request Be sure "push" ajax request ends with javascript abort Fixed bug when alert of new messages ! Changed default session time from 100 to 200 seconds ! Changed default max execution time from 90 to 60 seconds 01 Apr 2013 - v1.3.4 Change tab title when it's not actived for alert of new messages (pro version) New option in kide config to disable privates Show IP in admin kide messages
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Operator Assistant

Operator Assistant

Free | Live Support | Valerio Finazzo
3
Score:
55
3 reviews
Operator Assistant implements a live chat: the guest user initiates a chat with an operator to request clarification and / or further details. Operator Assistant was created to satisfy a personal need, to have a kind of non-hosted service, free of charge, be integrated into the site of a small traffic. Operator Assistant is a package for Joomla 2.5 and 3.x, within which are a component of the back-end for managing the configuration parameters for the chat, 2 front-end components for the creation of chat by the guest user and the their management by the user operator, a module that allows you to make visible the function in the desired point. If you have problems or need improvements do not hesitate to contact me.
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Live Assistant

Live Assistant

Paid download | Live Support | igonos sa
3
Score:
53
1 review
Live Assistant is the first fully NOT HOSTED live support component! Everything is on your Joomla installation, no fees for servers and hosted solutions service, everything is completely on your hand and with no limits! Live Assistant is a powerful support and assitance system component for Joomla. You can interact with customers with a easy to use chat system increasing sales and customers satisfaction. Live Assistant has many advanced features like real time stats panel to monitor everything is happening on your website, analytics stats, agents management, integrated ticketing system, graphical charts, PDF exporting and many more! Live Assistant functionalities • Agents management, you can choose what users can have the role of agents and serve incoming cutomers • Customers groups management, you can choose what groups of your Joomla system have to be considered valid incoming customers. By default guest users and low level ‘Registered’ users are considered target customers • Offline mode, when no agents are online the component automatically enters in offline mode showing a form to let customers leave a message that you can track and answer from administration • Messages administration listing, you can view, delete and export all exchanged messages between users • Offline messages administration listing, you can view, delete and export all exchanged messages leaved by customers during the offline mode period • Integrated ticketing system for offline messages, the component is capable of sending responses to customers that leaved a message during the offline mode simply entering in message admin area; moreover responses to a question are stored for a history display • Realtime stats tracking, in admin area am agent with right permission can see in realtime what’s going on site, with detailed graph stats and listing • Realtime information for agents in frontend chat, an agent can watch in realtime the page the customers is on, and know the geolocation/language of incoming customers to choose appropriate language to contact him • Analytics stats, the component elaborates stats data by period, involving visited page, numbers of visitors, avarage time/visit data, and generate advanced graph data also exportable in PDF format • Suggestions system for agents, admins can prepare a set of suggestions that an agent can use from frontend chat system to answer customers with standard phrases • Skype integration, an agent available on skype can decide to be called directly by customers that will see an icon to start the skype audio/video call ( only If customers have skype installed on their pc ) • files sharing/exchange between users with Drag and Drop HTML5 feature if supported, • integrated avatar management with re-size/crop • automatic avatars generation if none provided by users, • chat conversation exporting feature in text format, • Emoticons with option to select image directly from the pop-up or write the shortcut (by s
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